Responsibilities

• Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging.
• Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials.
• Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral.
• Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed.
• Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution.
• Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness.
• Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications.
• Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts.

Requirements

• 5+ years experience in a communications discipline.
• Health Insurance License required (or 90 day period to obtain)
• Proven ability to collaborate effectively across communications, sales, and marketing partners to deliver results aligned with shared business goals.
• Demonstrated strength in writing and editing across multiple communication formats, with the ability to deliver high‑quality work under tight deadlines.
• Strong execution and delivery skills, including planning, implementing, and supporting communications initiatives end to end.
• 40 hours per week

Preferred

• Experience with the Federal Employee Health Benefit Program.
• Bachelor’s degree is preferred but not required; an equivalent combination of education and relevant experience will be considered.

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility