Manager

Responsibilities

• Support the development and implementation of project communications and stakeholder engagement strategies.
• Coordinate public communications and stakeholder outreach efforts, helping keep residents, businesses, and community groups informed throughout project delivery.
• Assist in the implementation of construction outreach programs and issue response plans, helping address community concerns and support project objectives.
• Manage community coordination activities, including stakeholder notifications, project updates, and outreach related to project impacts and schedules.
• Plan and execute public meetings, open houses, stakeholder briefings, and other community engagement activities.
• Coordinate with multidisciplinary project teams to ensure accurate, timely, and consistent project communications.
• Facilitate stakeholder meetings, advisory groups, and community forums, documenting feedback and supporting follow-up actions.
• Serve as a day-to-day point of contact for public agencies, community stakeholders, elected officials, residents, and businesses.
• Monitor stakeholder feedback and community concerns, escalating issues as appropriate and supporting resolution efforts.
• Draft, review, and distribute public-facing materials, including fact sheets, presentations, newsletters, project updates, meeting summaries, and outreach collateral.

Requirements

• 5+ years of experience in public outreach, public affairs, strategic communications, community engagement, or a related field, preferably supporting transportation, infrastructure, utility, or public agency projects, with at least 3 years in an agency or a combination of agency and in-house environment.
• Experience managing client accounts, projects, budgets, and multiple concurrent priorities in a professional services environment.
• Demonstrated experience supporting public outreach, stakeholder engagement, or communications programs for infrastructure, transportation, utility, land use, or public sector projects.
• Experience supporting construction-phase communications and public outreach, including stakeholder notifications, community engagement, issue management, and coordination related to project impacts, schedules, and milestones.
• Strong written and verbal communication skills, with the ability to translate complex information into clear, accessible messaging.
• Excellent project management, client service, and relationship-building skills.
• Experience mentoring and supporting junior staff.
• Willingness to support projects across sectors as business needs require.
• Ability to work occasional extended hours or weekends and travel up to 30% as needed.
• Language Skills: Employees who are fluent in Spanish, or other languages as needed, may be expected to provide in-house translation and interpretation services as part of their role.

Benefits

• Flexible, Hybrid Schedule: A hybrid work model that supports flexibility, collaboration and work-life balance.
• Medical, Dental and Vision Benefits: Comprehensive healthcare coverage including several low-cost medical plan options, 100% employer covered dental and vision, and FSA offerings to support our team and their families.
• Financial Growth and Stability: Competitive salaries with clear paths for advancement, 401(k) participation, profit-sharing opportunities and life insurance benefits.
• Professional Growth and Opportunity: A professional development stipend, internal training programs, mentorship from experienced professionals and exposure to influential stakeholders and complex, high-impact projects.
• Rest, Renewal and Well-Being: Three weeks of PTO, 13 paid holidays and a company wellness stipend for ClassPass.
• Community and Recognition: Company events and an employee recognition program celebrate contributions, milestones and the collaborative spirit that defines our culture.