Responsibilities

• Advise staff on cost-effective mailing options and coordinate with suppliers and print/mail houses as needed.
• Manage daily mail and package distribution, including courier deliveries and pickups.
• Coordinate with NDIA business centers to assess mailing needs, including related materials such as envelopes and stationery.
• Maintain and service mail room equipment, including copiers and fax machines, and coordinate repairs when necessary.
• Assist in tracking equipment usage and report any issues to vendors.
• Support production tasks such as color and B/W printing, trimming, and assembly.
• Manage and replace toner supplies for office printers.
• Report production equipment usage costs to the Accounting department.
• Assist with distributing membership renewal materials and merchandise for NDIA and its affiliates.
• Work closely with the Email Marketing Manager to ensure smooth execution of email campaigns.

Requirements

• Proficiency in Windows 10, including installation and configuration.
• Strong attention to detail and ability to follow processes accurately.
• High school diploma or equivalent.
• Willingness to learn new software, systems, and equipment.
• Excellent customer service and communication skills.
• Dependable team player with a proactive approach to problem-solving.

Preferred

• Basic knowledge of graphic design tools (Adobe Creative Suite, Canva, or similar) is a plus
• Experience with content management systems (CMS) for website updates is preferred.