Lifecycle & CRM Growth Manager (remote)
Statesboro, GA (Remote)
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality Assurance (QA), Data Analytics and Data Science programs.
We're looking for a Lifecycle & CRM Growth Manager to own two strategic directions that directly impact revenue and business growth. You won't just send emails — you'll build systems that retain students, reignite motivation, and turn happy graduates into our best acquisition channel.
What you will do
Retention & Student Lifecycle
- Design and launch onboarding communication flows that reduce early churn and build a learning habit from day one
- Build intelligent trigger-based sequences to support student motivation: reactivation campaigns, early warning interventions, and critical-moment nudges throughout the course
- Reduce refund rates through timely, relevant communication — reaching students before they've made the decision to leave
- Segment the database by behavior and lifecycle status to deliver the right message at the right moment through the right channel
- Drive student engagement and activity through CRM: email, WhatsApp, and SMS
Referral Growth
- Build the referral channel as a system — not one-off campaigns, but a scalable mechanism for acquiring new students through existing ones
- Design end-to-end referral flows: from trigger moment to referred student conversion
- Test mechanics, offers, and timing; turn data into repeatable, scalable solutions
Requirements
- Fluent level of English. Knowing Spanish is a strong plus.
- Proven experience in CRM / lifecycle / email marketing.
- Ability to think strategically, not just follow briefs.
- High attention to detail and operational discipline.
- Strong writing skills with the ability to adapt tone across segments and funnels.
- Experience with Customer.io is a strong plus.
What we can offer you
- Direct impact on revenue and core business metrics.
- High autonomy to explore, test, and improve processes.
- Competitive compensation.
- Fully remote collaboration.
- Work alongside an experienced, global professional team.
TripleTen
TripleTen is the premier online coding bootcamp for career changers who are ready to stop dreaming and start building.We provide flexible, beginner-friendly programs that turn complete beginners into job-ready tech professionals—without quitting their day jobs. Our graduates have landed roles at Amazon, Google, Accenture, and beyond. With an 82% employment rate and a job guarantee (yes, really), we’re not just another bootcamp. We’re your launchpad.We offer immersive, part-time and full-time bootcamps in:Software EngineeringQuality AssuranceBusiness Intelligence AnalyticsCyber SecurityUX/UI DesignAI and Machine Learning (updated from Data Science) AI Automation (new!)Our programs range between $9,040 and $17,950, with monthly payment options starting as low as $190. Each bootcamp includes access to a fully interactive platform, real-world projects, and support from tutors with 5+ years of industry experience. You’ll get detailed, line-by-line code reviews, resume and interview prep, and yes—moral support when you hit a wall at 2am.And we don’t leave you to figure it out alone. You’ll have Dot, our AI-powered assistant that answers questions in seconds, and a dedicated career team to help you build a professional profile, prepare for interviews, and land a role in your new field. If you don’t? You’ll get your tuition refunded.We’ve helped over 5,000 students build portfolios with 6 to 15 hands-on projects that show real employer-ready skills. 80% of our students had no tech background before joining—and now they’re thriving in tech careers that actually excite them.TripleTen exists to remove barriers, rewrite stories, and help people find careers they don’t dread.If you're ready to change your life—we're ready to help.
