Legal Administrator

Houston, TX

Salary Not AvailableFull time

Posted 2 weeks ago

Job Description

Description

The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (16) offices in Texas: (2) offices in Houston (Corporate and The Heights,) and (1) office in Abilene, Atascocita, Austin, Humble, Kingwood, Dallas, El Paso, Fort Worth, Galveston, Richmond, Rockwall, San Antonio, The Woodlands and Victoria and more on the way!
We are a premier, rapidly scaling law firm ($25M+ heading to $30M+) that grows through robust, standardized systems rather than individual heroics. To support our multi-location expansion across Texas, we are adding a top-tier operating executive to lead all firm-wide non-legal operations.
This is a pure operations leadership role with zero legal counsel, case strategy, or attorney-supervision authority. As Senior Manager reporting to Executive leadership, you will serve as the single accountable executive for our business operations, directly managing key department managers that may include: Intake/Sales, Marketing, Billing/Collections, HR, Facilities/IT, and Office Administration.
If you are a metrics-driven operations leader who excels at scaling multi-unit operations and managing other managers, this is your opportunity to drive high-level strategy and execution in a highly successful firm.

Key Responsibilities


  • Manager of Managers: Directly lead, coach, and evaluate our department heads to build high-performing administrative teams.
  • Intake & Sales Oversight: Drive conversion KPIs (speed-to-lead, consult-to-hire) and maintain firm-wide HubSpot pipeline discipline.
  • Financial Oversight & Controls: Partner with the Finance support the creation of processes, systems, reporting.
  • Marketing & Growth Alignment: Partner with the Marketing Manager to align lead volume with intake capacity, managing cost-per-case-signed.
  • Billing & Collections: Maintain a high collections rate and realization rate, addressing systemic billing bottlenecks.
  • HR & Administration SOPs: Oversee hiring velocity, retention, and onboarding consistency; standardize administrative SOPs for seamless opening of new locations.
  • Executive Reporting: Build and own the firm-wide executive scorecard, presenting monthly performance and corrective actions directly to the Owner/Managing Partner.

Skills, Knowledge and Expertise


  • Experience: 7–10+ years of progressive operations leadership experience, preferably in high-volume regulated services (e.g., legal, healthcare, franchise, or multi-unit services). BA/BS in related field, legal industry background and MBA highly preferred.
  • Leadership: Proven track record of managing managers, hiring, developing, and leading high-performing business leaders.
  • Systems & CRM: Strong experience with CRM governance at scale; HubSpot is highly preferred.
  • Presence: Strong leadership presence—comfortable being accountable for manager's performance and implementing corrective actions.

Benefits


  • Competitive Pay!
  • Paid Time Off
  • Competitive Benefits Package: Including Medical, Dental, and Vision insurance, Short and Long Term Disability Insurance, as well as Voluntary Term Life Insurance.
  • A robust 401K plan with a match of up to 5%.
  • Business casual Work Environment
Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.

About Law Office of Bryan Fagan

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Law Office of Bryan Fagan logo

Law Office of Bryan Fagan

The Law Office of Bryan Fagan is a divorce law firm that specializes in helping individuals navigate the complex legal processes of divorce and family law matters. With over a decade of experience, our team of skilled attorneys understands the emotional and financial challenges that can arise during divorce proceedings, and we are committed to providing compassionate and effective legal representation to each of our clients.At The Law Office of Bryan Fagan, we offer a range of services to assist our clients in resolving their family law matters, including divorce, child custody, property division, spousal support, and more. We understand that every family is unique, which is why we take a personalized approach to each case and work closely with our clients to develop customized solutions that meet their individual needs and goals.Our team of attorneys is well-versed in the latest legal developments and procedures, and we are committed to providing our clients with the highest level of representation possible. Whether you are facing a contentious divorce, a custody dispute, or any other family law matter, we are here to help.At The Law Office of Bryan Fagan, we understand that divorce and family law matters can be emotionally and financially draining. That's why we offer flexible payment options and transparent pricing, so our clients know exactly what to expect every step of the way.If you are looking for a divorce law firm that will fight for your rights and provide you with compassionate, effective legal representation, look no further than The Law Office of Bryan Fagan. Contact us today to schedule a consultation and learn how we can assist you with your family law matter.

Founded in 2012
Houston, Texas, USA
116 employees (4 in marketing)
Law Office of Bryan Fagan logo

Legal Administrator

Law Office of Bryan Fagan · Houston, TX