Responsibilities

• Provide information about the apartment and the community to the prospective residents and schedule visits to the community
• Determine the needs and respond promptly to resident needs and concerns in a professional manner
• Quickly close new sales and lease apartments
• Use effective sales techniques on the telephone and in person to maximize the conversion of traffic to leases
• Effectively explain all lease and community policies to new and current residents
• Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
• Analyze concerns associated with apartments which are slow to lease and offers recommendations to the Property Manager
• Conduct follow up activity with all residents in order to establish positive resident relations
• Accurately and efficiently prepares and assists with all leasing paperwork
• Maintain current resident files
• Maintain accurate record of daily prospect calls and visits
• Completes service requests and communicates to service/maintenance department and enters information into the database
• Answering phones, typing, filing and other clerical functions as deemed necessary.
• Follow all policies and procedures defined by BSR REIT
• Perform all other duties as assigned

Requirements

• High school diploma or GED equivalent required
• Valid Driver's license required
• 1-2 years apartment leasing experience
• General working knowledge of computers and computer programs (MS Word, MS Excel, Resman)
• Warm, engaging personality
• Friendly, energetic with great people skills
• Excellent at both phone and in person sales
• Ability to communicate effectively
• Read and write English fluently
• Good organizational skills
• Good verbal skills
• Strong customer service skills
• Ability to close a sale
• Ability to operate general office equipment
• Ability to multi-task and commit to high performance in a busy work environment

Benefits

• Medical insurance, dental insurance, vision insurance, healthcare savings account, short term disability
• Monthly company contributions to healthcare savings account
• Company paid long term disability and life insurance
• Apartment Discounts up to 50% off monthly rent
• 401k Plan w/employer match
• Paid holidays
• Paid Time off