Leasing Office Associate – Residential Community

Property: Diplomat Apartments
Location: Near Las Vegas Convention Center (LVCC) / Las Vegas Strip

Position Overview
We are seeking a motivated and professional Leasing Office Associate to join our on-site team. This role is responsible for leasing vacant units, managing prospect and resident communications, and supporting day-to-day office operations. The ideal candidate is organized, responsive, and comfortable working in a fast-paced residential environment.

Key Responsibilities

• Manage leasing pipeline from inquiry to move-in (calls, emails, guest cards, follow-ups)
• Conduct property tours and present available units effectively
• Process applications, run screenings, and prepare lease documentation
• Maintain accurate records in property management software (leases, notices, files)
• Coordinate with maintenance and management on unit readiness and resident issues
• Assist with rent collection communications and basic A/R follow-ups
• Ensure compliance with Fair Housing and company policies
• Support marketing efforts, including online listings and outreach

Qualifications

• Prior leasing or property management experience preferred
• Strong communication and customer service skills
• Detail-oriented with solid organizational ability
• Proficient with basic computer systems (email, Excel; property management software AppFolio a plus)
• Ability to multitask and handle a high volume of inquiries
• Bilingual (English/Spanish) is a plus

Compensation

• Competitive hourly rate (based on experience)
• Leasing commissions and performance incentives
• Opportunities for growth within the organization

Schedule

• Full-time, including some weekends as needed

Core Values:

In order to achieve success the Emser Management team must embrace certain core principles and values.

• Honesty
• Integrity
• Competence
• Tenacity & Enthusiasm
• Creativity
• Professionalism
• Drive

Additional Requirements:

Attendance is an imperative job function.

Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.

How to Apply
Please send your resume and a brief introduction outlining your experience and availability.

Diplomat Investments LLC is an equal opportunity employer and prohibits discrimination and harassment of any kind. Diplomat Investments LLC makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Diplomat Investments LLC wants to have the best available people in every job. Therefore, Diplomat Investments LLC does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.