Responsibilities

• Leadership & Training
• Performance Oversight: Lead daily oversight of all vacancies; crosscheck software data with actual occupancy reports provided by site teams to ensure accurate occupancy and vacancy rates.
• Lease-Up Campaign: Execute the full lease-up strategy by developing all required marketing materials and tools. Drive results by implementing creative, non-traditional outreach strategies and delivering clear, actionable recommendations that directly impact occupancy performance and stabilization timelines.
• Staff Development: Train and guide site staff on leasing, marketing, and managing the occupancy turnover rate to fill units quickly.
• Resource Development: Assist and train in the development and update training materials for property management software data input to ensure quality data tracking.
• Goal Setting: Develop work plans and performance measures for On-site staff with guidance from the Director of Housing Management and Regional Operations Manager.
• The Managers are expected to lead from the front facing initiative, staying hands-on, and setting the standard through action.
• This role requires a proactive, take-charge mindset paired with strong interpersonal skills, ensuring professional, respectful, and effective interactions with residents and housing partners at all times.
• Leasing & Waitlist Management
• Compliance: Ensure all new tenants meet eligibility requirements; maintain expert knowledge of set-asides, target populations, and compliance documentation.

Requirements

• Property Management experience at the site level and leasing and marketing experience in affordable housing.
• Completion of Tax Credit Compliance Training (required within 6 months of hire).
• Computer literacy: Proficient in social media, PM-specific software, and other marketing Customer Relationship Management software.
• Knowledge of Landlord/Tenant Law.
• Ability to work effectively with and supervise people of diverse backgrounds, cultures, and those with limited English proficiency.
• Proven problem solving ability, excellent customer service and adhere to professional conduct.
• Strong verbal and written communication skills and the ability to organize time efficiently and prioritize tasks in a self-directed manner.
• Occasional lifting and carrying up to 30 lbs.

Preferred

• Bachelor's degree in a related field OR equivalent experience
• Supervisory experience in a property management setting.

Benefits

• Generous vacation and sick leave
• 10 paid holidays and 1 floating holiday
• Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options)
• Employer-Paid Life and AD&D Insurance
• 401k offered for unionized employees (through OPEIU8)
• 403b offered for non-union employees
• Employee Assistance Program
• Travel Assistance Program
• Aflac offered for all employees.