Leasing and Experience Manager (Hearth)
Santa Clara, CA
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
- Neighbor Relations - If you love helping people, building relationships, planning events, and providing five-star quality customer service than this position is for you. You will present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience.
- Leasing Activities - You're already a leasing All-Star and in this position, you will assist other Neighbor Ambassadors with closing. Additionally, you will help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions.
- Daily Operations - You will take a proactive role in the preparation and maintenance of Neighbor profiles. You'll assist with pricing, concessions, occupancy reporting, and collections.
- Supervisory Responsibilities - You will supervise the leasing team, provide general training & development, and set goals & celebrate milestones. We love to have fun while we work and celebrate each other!
- Working Weekends - Our Neighborhoods are busiest on the weekends, so that's when we need you there. Your schedule will include regular days off that fall between Monday through Friday. Of course, we still want you to take vacation time, including weekends, and come back refreshed and relaxed. We offer great vacation perks, including your birthday!
- Your Experience - Prometheans come from all walks of life and from all over the globe. We're also very diverse in that we hire talent with experience in other industries and who bring different skill sets and ideas to our company. You should bring a passion for working in a customer service, sales and marketing environment, and have at least two years' experience in a leasing position.
- Your Education - A Bachelor's degree is preferred and a high school diploma or general education degree (GED) is required.
We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.
Compensation
- Pay Range: $33.75 to $38.75 per hour
- $200 Incentive Per Lease
- Discretionary Semi-Annual Bonus Plan
- Weekend Shift Premium Pay
Other Bonuses & Incentives where Applicable: Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests
Benefits & Perks
- Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
- Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Tenure-based Housing Discounts
- Educational Assistance, Tuition Reimbursement
We began developing our first apartment building in the Bay Area in 1965. It was a garden apartment building with roomy floor plans, great landscaping, lakes, and a waterfall. Today, we've grown to over 13,000 apartments in and around the SF Bay Area, Seattle, and Portland. And that very first apartment building? It's still in our portfolio. To us, it represents our deep commitment to place-making investments inside and out to make your home feel charming, welcoming, inspiring, and enduring. When it says Prometheus on the door, you will always find friendly people and amazing neighborhoods, all with unique stories to tell. We are a B corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and the Best Places to Work in the Bay Area.
