Responsibilities

• Address the concerns of current and prospective residents in a friendly and professional manner
• Market and advertise the community. Utilize a wide variety of media and promotional materials
• Present the community and its amenities positively to prospects, assisting them to envision the community as their future home while ascertaining their needs and qualifications
• Tour and lease units as necessary by accompanying prospects to model or available units and discuss size and layout of rooms, available facilities (swimming pool, workout room, etc.), location of area amenities, services available, and terms of lease
• Enter prospect and applicant information into property management software
• Negotiate lease terms and conditions, and close deals
• Assist residents and applicants with their application or lease renewal paperwork, and confirm rental application data and personal references
• Ensure timely follow-up with all residents and prospects (thank you note, phone call, etc.)
• Track, schedule and communicate move-ins and move-outs
• Maintain up to date resident files on every unit

Requirements

• Capable of performing the essential functions of the job, with or without reasonable accommodations
• Ability to understand and communicate written and verbal directions
• Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
• Ability to work nights and weekends, upon request
• Must be able to work overtime as needed
• Required to work on an on-call basis
• Must be available on the last and first day of the month for turns
• Outstanding customer services skills
• Well organized with excellent attention to detail
• Aptitude to work independently with excellent time management skills

Benefits

• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Employee Support Program (ESP)
• Tuition Discounts with Rasmussen College
• Educational Support