Responsibilities

• Greet prospective tenants with enthusiasm, provide comprehensive property tours, and answer all questions about leasing options, amenities, and community features.
• Manage the entire leasing process from application submission to lease signing, ensuring compliance with Fair Housing regulations and Section 8 programs.
• Utilize property management software such as Yardi or OneSite to input data accurately, track leads, and maintain organized records of tenant interactions.
• Conduct legal administrative tasks including reviewing contracts, processing lease agreements, and ensuring adherence to landlord-tenant law.
• Coordinate with maintenance teams to facilitate property upkeep and address tenant requests promptly.
• Uphold conflict management standards by resolving tenant concerns professionally and diplomatically while maintaining positive relationships.
• Assist with marketing efforts by upselling available units, promoting property features, and engaging potential tenants through phone etiquette and customer relationship management techniques.

Requirements

• Proven experience in property leasing, property management, or real estate administrative roles; experience with LIHTC (Low-Income Housing Tax Credit) programs is a plus.
• Familiarity with Yardi property management software; strong data entry and filing skills.
• Knowledge of landlord-tenant law, Fair Housing regulations, Section 8 housing policies, and legal administrative procedures.
• Excellent customer service skills combined with effective negotiation abilities to close leases confidently.
• Office experience including phone etiquette, conflict resolution, contracts management, and administrative tasks such as filing and data entry.
• Ability to handle facilities management aspects like property maintenance coordination and CMMS (Computerized Maintenance Management System) use.
• Strong organizational skills with attention to detail in record keeping and compliance documentation. Join us today to be part of a vibrant team dedicated to creating welcoming communities! Your energy and expertise will help residents find their ideal homes while supporting the smooth operation of our property portfolio. We value proactive individuals who thrive in fast-paced environments and are committed to excellence in customer service and legal compliance.
• Yardi Software: 1 year (Preferred)

Preferred

• Yardi Software: 1 year (Preferred)

Benefits

• Dental insurance
• Health insurance
• Paid time off