Learning / Change Specialist – Communications
USA (Remote)
Posted 2 weeks ago
Job Description
Job Description
NetImpact Strategies has an opportunity for a Learning / Change Specialist – Communications to create timely, audience-specific communications that support technology releases, user readiness, and adoption as part of a multidisciplinary team supporting a federal customer. The mid-level specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.
Responsibilities
- Plan and execute stakeholder communications aligned to releases, training, onboarding, and workflow changes.
- Develop reusable Campaign in a Box materials, announcements, FAQs, briefings, and reinforcement content.
- Segment messages by user role, site, and operational need; coordinate approved distribution channels.
- Support readiness checks, local change networks, and feedback collection.
- Coordinate content reviews and approvals with service, training, and clinical stakeholders.
- Track engagement, feedback, recurring questions, and adoption signals to improve communications.
- Maintain accessible, accurate, and version-controlled communication products.
Qualifications
Required Qualifications
- Bachelor’s degree in communications, public relations, organizational development, marketing, or related field; equivalent relevant experience considered.
- 3+ years of experience in internal communications, change communications, or stakeholder engagement.
- Excellent writing, editing, presentation, and message-tailoring skills.
- Experience planning communications for enterprise system implementations or releases.
Preferred Qualifications
- Experience in federal government, healthcare IT, or complex multi-site organizations.
- Experience with Microsoft 365, SharePoint, Teams, accessibility standards, and change management methods.
- Prosci or comparable organizational change credential.
Location Requirement
Remote (United States). Travel as required for approved program activities; frequency to be confirmed. Travel is subject to project needs and authorization.
Federal access requirements: Ability to satisfy applicable customer background screening, identity credentialing, and system-access requirements.
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NetImpact Strategies
NetImpact has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. NetImpact partners with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision and achieve impactful and lasting value through our comprehensive Digital Transformation 360°® (DX360°®) capabilities. Follow us to learn more about our commitment to digital disruption, innovation, low-code/no-code, and the military community.
Salaries
Posted range
$85K/yr – $105K/yr
Taken straight from the job posting.
Links
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