Schedule: Monday – Friday | 8:30 AM – 5:00 PM

Compensation: $31.00 – $33.00 per hour

Location: In-Person (North Central San Diego, South San Diego)

FLSA Status: Non-Exempt

At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through our programs.

As a Mental Health Social Practitioner (MHSP), you will support individuals living with serious mental illness (SMI) through a recovery-oriented, community-based model rooted in the Clubhouse philosophy—where “community is therapy.”

About Pacific Health Group

Pacific Health Group is committed to delivering innovative, compassionate, and community-driven care. Our Clubhouse Program provides a structured, empowering environment where members and staff work side-by-side to build skills, foster independence, and support long-term recovery.

KEY RESPONSIBILITIES

Lead Duties & Staff Support

• Serve as a direct resource and mentor for the Mental Health Social Practitioner team.
• Assist the Program Manager with onboarding, training, and orienting new staff to the Clubhouse model.
• Provide real-time coaching and feedback to Practitioners on engagement strategies and documentation.
• Collaborate closely with the Program Manager to maintain accountability, performance standards, and quality of care delivery.
• In the absence of the Program Manager, act as the point of contact for operational and member-related decisions.

Member Engagement & Support

• Build and maintain meaningful relationships with Clubhouse members.
• Orient new members to the Clubhouse philosophy, work-ordered-day structure, transitional employment, and other Clubhouse opportunities.
• Facilitate daily Clubhouse activities aligned with the work-ordered day, working side-by-side with members to operate all program functions 
• Support members in achieving goals related to housing, employment, education, and wellness.
• Provide advocacy and de-escalation support during challenging or crisis situations.

Program Coordination & Quality Assurance

• Ensure program activities remain aligned with Clubhouse International standards and evidence-based practices.
• Co-facilitate and ensure preparation and timeliness of regularly scheduled program meetings.
• Maintain accurate and Medi-Cal compliant member records, completing necessary documentation in a timely manner.
• Monitor documentation accuracy and timeliness among Practitioners, providing guidance to ensure Medi-Cal compliance.
• Assist the Manager in tracking member engagement, participation metrics, and program outcomes.
• Help maintain a safe, clean, and functional work environment.

Employment & Education Support

• Support transitional and supported employment placements alongside Practitioners.
• Assist members with job readiness, applications, and training.
• Foster relationships with employers and education providers.

Community Engagement & Social Programming

• Build and maintain relationships with community partners, employers, and stakeholders.
• Represent the Clubhouse program at provider meetings and coordinated care efforts alongside the Manager.
• Model positive relationships and foster a culture of collaboration and support.
• Participate in social, wellness, and outreach activities.

Who Thrives in This Role

• Is passionate about mental health recovery and community-based care
• Builds trust easily and connects with diverse populations
• Thrives in collaborative, team-based environments
• Is proactive, compassionate, and solution-oriented
• Is comfortable working in dynamic, people-focused settings

Work Requirements

• Ability to work on-site full-time in San Diego locations
• Ability to participate in occasional evenings, weekends, or events
• Valid California Driver’s License, reliable transportation, and current auto insurance
• Ability to attend required Clubhouse training and program-related trainings 

REQUIREMENTS: 

• Bachelor’s degree in Psychology, Social Work, Rehabilitation Counseling, or related field (preferred)
• Experience working with individuals living with serious mental illness or related populations
• Previous experience mentoring, training, or supporting staff strongly preferred
• Strong understanding of mental health practices, recovery models, and trauma-informed care
• Experience with Medi-Cal documentation and behavioral health systems preferred
• Excellent communication, interpersonal, and engagement skills
• Strong organizational and time management abilities
• Must be proficient in technology, including documentation systems and Microsoft Office (Outlook, Teams, Word, Excel)
• Knowledge of Diversity, Equity, and Inclusion principles
• Bilingual preferred