Responsibilities

• Define and maintain end-to-end marketing operating frameworks that span planning, intake, execution, optimization, and measurement
• Establish enterprise standards for how marketing work is planned, prioritized, governed, and delivered
• Ensure processes are flexible enough to support diverse marketing motions while maintaining consistency
• Continuously assess and evolve ways of working to keep pace with business needs and market dynamics
• Connect competency and operational needs with technological considerations ( MarTech , AI, GenAI, etc )
• Develops and delivers timely, credible, multi-mode communications that reflect the unique needs of different audiences
• Builds shared understanding and engagement across leaders and team in service of transformation objectives
• Build strong relationships to drive alignment, adoption, and sustained behavior change
• Act as a change leader, balancing pragmatism with long-term operational maturity

Requirements

• Minimum of 5 years of experience of marketing expertise in a large-scale, matrixed organization
• Proven experience standardizing and scaling marketing processes in large, complex organizations
• Deep understanding of marketing operating models and value chains
• Demonstrated ability to enable teams through process clarity, governance, and change management
• Strong data literacy with the ability to translate operational metrics into decisions
• Minimum 5 + years of experience in marketing and marketing operations, change management, or a related field
• Bachelor’s degree in Marketing, Business Administration, Organizational Development, Liberal Arts or a related field is typical

Preferred

• Master’s degree preferred
• Experience with personalization and journey based marketing is a plus

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance