Lead Generator / Customer Service Representative - Brand Ambassador

Elkridge, MD (Unknown)

Salary Not AvailableEntry LevelPart time

Posted 7 months ago

Job Summary

Carroll Water seeks individuals to represent the brand at retail locations and engage shoppers. The role emphasizes educating customers, collecting leads, and delivering a positive experience while providing feedback to marketing. Strong communication, independence, and weekend availability are valued, with flexible benefits and growth opportunities.

Job Description

Responsibilities

  • Represent Carroll Water at retail store locations, events, and promotional activities
  • Approach and engage shoppers in friendly conversation
  • Educate customers on the benefits of our water systems in a clear, approachable way
  • Collect and qualify leads for our sales team to follow up
  • Provide an excellent customer experience while answering general questions
  • Share customer feedback with the marketing team to help us improve outreach efforts

Requirements

  • Strong communication and interpersonal skills
  • Outgoing personality with a natural ability to connect with people
  • Ability to work independently and manage your own schedule
  • Comfortable starting conversations and generating interest in our services
  • Availability on weekends (some evenings may be required)
  • Previous customer service, retail, or sales experience a plus—but not required

Benefits

  • Flexible scheduling with part-time weekend hours
  • Fun, dynamic, people-centered work environment
  • Paid training and ongoing support
  • Opportunities for growth and advancement in a growing, family-owned company