Carroll Water

Lead Generator / Customer Service Representative - Brand Ambassador

Lancaster, PA

Salary Not AvailableEntry LevelPart time

Posted 5 months ago

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Job Summary

Carroll Water seeks field ambassadors to represent the brand at stores, events, and promotions, engaging shoppers and educating them on water systems. The role includes lead collection, excellent customer service, and relaying feedback to marketing. Requirements emphasize strong communication, independence, weekend availability, and a background check; a preferred candidate may have prior customer service or sales experience. Benefits include flexible weekend scheduling, a supportive environment, paid training, and growth opportunities.

Job Description

Responsibilities

  • Represent Carroll Water at retail store locations, events, and promotional activities
  • Approach and engage shoppers in friendly conversation
  • Educate customers on the benefits of our water systems in a clear, approachable way
  • Collect and qualify leads for our sales team to follow up
  • Provide an excellent customer experience while answering general questions
  • Share customer feedback with the marketing team to help us improve outreach efforts

Requirements

  • Strong communication and interpersonal skills
  • Outgoing personality with a natural ability to connect with people
  • Ability to work independently and manage your own schedule
  • Comfortable starting conversations and generating interest in our services
  • Availability on weekends (some evenings may be required)
  • All new hires must pass a pre-employment background check

Preferred

  • Previous customer service, retail, or sales experience a plus—but not required

Benefits

  • Flexible scheduling with part-time weekend hours
  • Fun, dynamic, people-centered work environment
  • Paid training and ongoing support
  • Opportunities for growth and advancement in a growing, family-owned company