Responsibilities

• Write Kindred’s copy. Take ownership of copy execution across the business. Each word that leaves the building will have been written or reviewed by you.
• Own brand voice and tone. Establish and evolve Kindred's voice guidelines so that every piece of writing, from a push notification to a welcome email, sounds unmistakably like Kindred. Be the go-to voice on what's on-brand and what isn't.
• Translate Kindred’s narrative into language. Take complex concepts and key messaging priorities from leadership and translate them into clear and consistent messaging that transcend any individual channel.
• Centralize the copy function. Provide oversight on Kindred’s agency partners that produce copy, and define the QA and review processes that keep their output sharp and consistent.
• Partner across cross-functional teams. Work with Product Marketing and Integrated Marketing on positioning and launch messaging, with Lifecycle Marketing on member communications, with Creative, Social, and Performance Marketing on campaign execution, and with Product on in-product copy—making sure every channel is pulling from the same narrative and voice.

Requirements

• 8+ years of experience in copywriting with a portfolio that shows both sharp, on-brand execution and the strategic thinking behind it.
• Experience owning brand voice and messaging for a consumer brand—you've built or significantly evolved a voice and tone guide that other people actually use.
• Experience managing freelance writers or agency relationships, with a clear point of view on how to brief, review, and get the best out of external partners.
• Strong collaborator across Product, Growth, and Creative—you know how to translate strategy into language without losing nuance.
• Scrappy and self-directed: you don't wait for a fully-staffed team or a polished brief to start moving Kindred's story forward.
• Genuine interest in travel, trust, and community—you understand what makes people choose to open their home to a stranger, and can put words to why that matters.

Benefits

• Competitive cash compensation and equity
• Comprehensive health benefits
• Flexible time off, plus 12 paid holidays per year
• 21 credits per year to stay in Kindred homes
• $4,000 annual travel stipend to help offset travel-related costs
• Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco
• Regular team and company offsites to connect, collaborate, and build together
• A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
• A culture of high standards, feedback, and continual growth