Responsibilities

• Develop and execute an early-stage strategy to build and grow an engaged player community, including the operating approach and measures of success.
• Serve as the voice of the player by gathering feedback and translating community insight, cultural context, sentiment, and risks into actionable recommendations.
• Build authentic, two-way relationships with players, community leaders, and relevant external partners.
• Develop and run scalable programs across appropriate digital and in-person touchpoints that encourage participation, connection, and long-term engagement.
• Partner with Product Marketing, which owns core positioning and brand voice, to adapt that foundation for community settings and lead day-to-day community expression, editorial judgment, and execution.
• Identify player achievements, perspectives, and moments worth sharing; surface them to Creative, Marketing, and PR and collaborate on story development and distribution.
• Establish community standards, moderation and escalation practices, and responsible operating rhythms.
• Define and report community health and contribution using quantitative and qualitative signals.

Requirements

• Approximately 5+ years of experience in community building, grassroots programs, partnerships, audience development, or a related field—or an equivalent track record.
• Evidence of personally launching or substantially growing a community, program, or system from an early stage, including social media channels.
• Strong understanding of Spades culture is highly preferred, including respect for differences in language, traditions, rules, and community norms.
• Demonstrated ability to earn trust and build authentic relationships with diverse communities and external partners.
• Experience developing programs and experiences that drive participation, connection, and long-term engagement with measurable KPI support.
• Strong writing, facilitation, and editorial judgment, including the ability to recognize stories without being the primary creative producer.
• Strategic and analytical judgment; able to turn qualitative and quantitative insight into recommendations and evaluate program effectiveness.
• Comfort collaborating across several internal partners without direct authority.
• Willingness and ability to travel periodically for community gatherings, partner meetings, and relevant events.
• (Preferred) Experience in mobile gaming, consumer apps, grassroots communities, community partnerships, online operations, live events, tabletop games, or other culturally rooted communities.

Preferred

• Experience in mobile gaming, consumer apps, grassroots communities, community partnerships, online operations, live events, tabletop games, or other culturally rooted communities.

Benefits

• We offer medical (100% paid option), dental (100% paid), vision (100% paid), unlimited PTO/Vacation, life insurance (100% paid), and a 401K with competitive contribution.
• Annual, all-inclusive company trip for you and a guest. Previous destinations include Hawaii, a Mexican Riviera Cruise, Las Vegas and Los Cabos!
• In the office we offer things like free lunch, free snacks, and free drinks.
• Casual workplace that includes a relaxed dress code, plus a newly remodeled office in the heart of Irvine.
• Growth, growth, growth - we are growing, and we would love for you to join us on the ride.
• Annual Game Jam to show off your creative chops!