Responsibilities

• Identify   customer, product, and business stories with external relevance
• Determine   which stories deserve attention and develop compelling narrative angles
• Synthesize interviews, presentations, transcripts, data, and stakeholder feedback   to develop a strong story thesis
• Conduct interviews with customers, executives, partners, and subject matter experts
• Verify facts, figures, claims, and supporting evidence
• Write customer success, product launch, and corporate press releases with clear, compelling narrative arcs
• Manage stories through executive, legal, and stakeholder review while preserving narrative integrity
• Adapt quickly to changing priorities and fast-moving opportunities without compromising quality or accuracy
• Stay current on broadband, cloud, AI, and competitive industry trends to bring context, perspective, and relevance to every story
• Bring an editor's perspective to every story, raising the quality, clarity, and strategic relevance of Calix communications

Requirements

• Exceptional editorial judgment   and storytelling ability
• Proven experience finding stories where others see complexity, ambiguity, or raw information
• Strong business acumen and the ability to connect technology, product strategy, customer outcomes, and business value
• Strong reporting instincts, including interviewing, fact verification, and source validation
• Experience writing about B2B technology, SaaS, cloud, AI, telecommunications, enterprise software, or related industries
• Ability to quickly understand complex technology portfolios, products, business models, and industry dynamics, and translate them into compelling business narratives
• Experience using AI and agentic AI tools to support research and content development while   maintaining   responsibility for editorial judgment and fact verification
• Confidence working directly with executives and senior leaders
• Relentless commitment to revision, accuracy, and quality
• Exceptional writing and editing skills (a writing exercise is   required   as part of the interview process)

Benefits

• For information on our benefits click here.