Junior Enterprise Account Specialist
Lisle, IL (On-site)
Posted 3 weeks ago
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Job Description
This position is open to applicants located in the USA
Dealer eProcess offers innovative solutions that are specifically crafted to meet the needs of automotive dealerships, helping them enhance their operations and improve customer engagement. We strive to enhance our clients online presence and help them achieve their business goals through cutting-edge technology and outstanding support.
We are seeking a motivated and detail-oriented Junior Enterprise Account Specialist to join our dynamic team. In this role, you will assist in overseeing our enterprise client accounts, ensuring they receive exceptional service and support.
Key Responsibilities:
- Assist in the management of enterprise client accounts, serving as a point of contact for inquiries and support.
- Monitor account performance and provide regular updates to clients and internal teams.
- Help coordinate client meetings and presentations.
- Stay informed about industry trends and Dealer eProcess products to provide informed recommendations to clients.
- Work closely with various departments to ensure dealer satisfaction
- Partner with third-party agencies to develop and implement effective dealership strategies.
Qualifications:
- Strong interpersonal and communication skills, with an ability to build relationships with clients.
- Detail-oriented with excellent organizational skills and the ability to manage multiple accounts simultaneously.
- Proficiency in Google Suite.
- Knowledge of CRM systems, with a preference for HubSpot.
- A proactive attitude and a willingness to learn and grow within the company.
- Previous experience in the automotive industry is a plus.
DEP’s Top 5:
- Great benefits
- Collaborative company culture
- Numerous areas for growth
- Engaging work environment
- In-person company/team events
Dealer eProcess
Dealer eProcess (DEP) is an award-winning website & digital marketing agency helping dealerships enhance their customer experience and drive sales. Since 2008, DEP has been at the forefront of innovation by providing dealers with advanced online tools and exceptional 24/7 customer support. With countless industry awards and a 99% customer satisfaction rating, DEP has cemented its position as a recognized leader in the industry.DEP’s latest innovation is Everest, the AI-powered platform built for peak dealership performance. This all-in-one solution combines DEP’s websites, digital marketing, digital retail, and other essential tools into a unified system to increase leads and sales. Everest uses AI to adapt to user interactions and shopping behaviors in real-time, creating personalized shopping experiences and boosting sales without shoppers ever having to log in, create an account, or already exist in the DMS. Everest is poised to revolutionize the automotive industry, and dealers nationwide are already seeing a 67% increase in first-visit conversions within 60 days. DEP also offers a suite of standalone products and services to supercharge your dealership. From a robust inventory management system to industry-leading digital marketing, DEP offers a la carte solutions for every aspect of your dealership. With Dealer eProcess, you have a partner you can rely on. As a Google Premier Partner and Amazon Advertising Partner, we provide our dealer clients with next-level expertise. We are committed to providing excellent service, which is why all our account executives are GA4-certified and receive regular training on the latest developments in automotive. DEP is a founding member of the Automotive Standards Council (ASC) and is committed to furthering the industry’s adoption of better, universal practices. At Dealer eProcess, your growth is our mission and your success, our priority. To learn more about DEP’s comprehensive solutions, visit www.dealereprocess.com.
