Boundless is seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team in the promotional products industry. The ideal candidate is eager to learn, thrives in a fast-paced environment, and is passionate about building lasting client relationships.

Responsibilities

· Support senior account managers with client account management, including order processing, project tracking, and client communications

· Assist in sourcing and recommending promotional products that align with clients’ branding and marketing objectives

· Help coordinate product samples, quotes, and presentations for client meetings

· Monitor order status and proactively communicate updates to clients and team members

· Ensure accurate and timely documentation of all client interactions and transactions in the CRM system

· Contribute to client retention and satisfaction by providing excellent customer service and resolving issues promptly

Qualifications

· Bachelor’s degree in business, marketing, communications, or related field preferred

· 1+ years of experience in account management, customer service, or sales (internships or related experience welcome)

· Strong organizational, communication, and interpersonal skills

· Detail-oriented with the ability to multitask and prioritize in a fast-paced setting

· Proficient with Microsoft Office Suite; experience with CRM systems a plus

· Interest in the promotional products industry and a willingness to learn

· Knowledge of Shopify, Salesforce, or Netsuite a plus

Why Boundless Network?

· Collaborative company culture that values innovation and growth

· Opportunities for professional development and advancement

· Competitive compensation and benefits package

· Work with a diverse portfolio of brands and clients

This position can be remote or work in one of our local offices in Austin, TX, Phoenix, AZ, Cincinnati, OH or St. Paul, MN.

Benefits & Perks

• Medical, dental and vision insurance

• Paid vacation, sick, and personal time
• 401(k) with matching
• An abundance of cool swag!

At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences.

About Boundless Network

It’s an exciting time of growth and development at Boundless, as we are acquiring other like-minded branded merchandise distributors while remaining steadfast in our commitment to providing excellent customer and employee service on an evolving technology stack. We are proud of our enviable culture built on strong core values, a pioneering mindset, a people-first mentality, and a fun yet high-achieving work environment that celebrates each other’s wins. We also offer full comprehensive health care benefits, paid vacation, and matching 401k.

Boundless has been recognized in:

- Inc. 5000’s List of America’s Fastest Growing Companies

- 2025 PPAI Best Places to Work

- Top 20 ASI and PPAI Distributor