Journeyman Telecommunications Engineering Specialist, Unified Communications
USA (Remote)
Posted 3 months ago
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Job Description
Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.
Responsibilities Include But Are Not Limited To
- Providing administrative, operational, and management support for the CASTLE-NET unified communications infrastructure, including enterprise-level voice and video conferencing systems.
- Leading a team to support current infrastructure systems, platforms, tools, and components while ensuring all components conform to standardized setups and provide redundancy.
- Assisting customers with virtual instruction on communication systems and installing and configuring handsets and video endpoints.
- Maintaining detailed documentation and records of system configurations to ensure a robust and reliable communications environment.
- Working with all stakeholders to ensure complete and functioning systems that meet all requirements and exceed the expectations of USACE end-users.
- Delivering vital solutions and strengthening the IT foundation with secure, innovative, and modernized technological solutions.
- Bachelor’s degree (or equivalent work experience) in Telecommunications, Information Technology, or a related field.
- 8+ years of experience in unified communications, with at least 3 years in a leadership role.
- Excellent knowledge of UC technologies such as VoIP, SIP, Microsoft Teams, and Cisco WebEx.
- Extensive experience installing and configuring telephony and video endpoints while maintaining network protocols and security best practices.
- Proven leadership, analytical, and problem-solving skills with the ability to work collaboratively with cross-functional teams.
- Relevant industry certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator.
- Familiarity with the USACE IT environment, regulatory requirements, and data security best practices.
- Self-starter with excellent people skills who can communicate effectively with technical and non-technical stakeholders to drive change throughout an organization.
- Must possess a Secret security clearance prior to starting this position.
- The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
MANTECH
MANTECH is more than a technology company. We are a company dedicated to service, and we consider our work a part of the public trust. The people of MANTECH are privileged to work for the security of the United States, the welfare of our service members and veterans, the protection of our communities, and the cause of better health care.We have served the nation for more than 57 years, and in that time we have continually changed and grown to provide the technology that government needs to meet new challenges. We seek people with the same strong ethic of service, creativity, energy, and dedication to serving our country.We are comprised of more than 9,800 talented employees around the world. Nearly 40% of our employees are veterans. Many others come from the Intelligence Community, Homeland Security and federal civilian agencies. We understand our customers’ challenges because we know their world firsthand.When Federal managers and military leaders face tough challenges in cyber, data collection & analysis, enterprise IT or systems and software engineering, they turn to MANTECH to get the job done right. These professionals trust MANTECH and stay with us for years because we understand their needs and tackle their most complex challenges head on. They know that reaching their goal is our ultimate objective.
