The Internal and Corporate Communications Intern plays a key role in supporting the development and delivery of engaging, informative, and strategic internal communications. This position offers hands-on experience in writing, editing, and publishing content across multiple internal channels, including the intranet, newsletters, internal campaigns, and press releases. The intern will collaborate with cross-functional teams to promote organizational culture, enhance employee engagement, and ensure consistent messaging aligned with company values and goals.

The MSUFCU Internship Program is designed to support interns in developing career readiness competencies as defined by NACE. Throughout the internship program, interns will gain hands-on experience and enhance essential skills that prepare them for success and career growth. Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology. 

Work Location: Hybrid; A combination of working from home/remotely and at MSUFCU Headquarters campus in East Lansing, MI 
Work Schedule: Part-Time 15-25 hours/week; Hours will be scheduled based on student's school schedule and business hours (8:30AM - 5:00PM Monday-Friday) 
Paid Hourly Internship - $16.00+/hour dependent on experience
Duration: Fall Semester - Beginning August 26th, with potential to continue into future semesters

An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.   

Essential Duties & Responsibilities:  

• Draft and publish daily intranet news stories that inform and engage employees on current initiatives, events, and updates.
• Support internal campaign communications by creating and distributing content that aligns with strategic goals and enhances employee engagement.
• Assist in writing and editing press releases for internal distribution and external publication, ensuring clarity, consistency, and brand alignment.
• Contribute to the monthly employee newsletter, including story development, writing, editing, and layout coordination.
• Track and report monthly communication metrics, analyzing engagement and effectiveness across internal channels to inform future strategies.
• Collaborate with the Internal and Corporate Communications team to maintain and update the intranet, internal TV screens, and other platforms with fresh, relevant content.
• Review and proofread internal communications for grammar, tone, and consistency, ensuring alignment with brand standards and leadership expectations.
• Source and organize multimedia content (photos, videos) for use in internal communications and documentation of company milestones.
• Conduct research and provide recommendations on communication trends, tools, and storytelling techniques to enhance employee experience and engagement.
• Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations. 
• Perform other duties as assigned.

Job Requirements:

• High school diploma required.
• Currently enrolled in a bachelor’s program in Communications, Public Relations, Journalism, Marketing, Business, or a related field.
• Completion of at least two years of undergraduate coursework preferred (junior or senior standing).
• Coursework or training in writing, media, or organizational communication is a plus.
• Prior internship, student organization, campus publication, volunteer experience in communications, marketing, or public relations preferred but not required.
• Demonstrated experience writing, editing, or creating content for digital or print platforms (class projects or campus roles acceptable).
• Familiarity with Microsoft Office Suite, intranet platforms, or basic design tools (e.g., Canva, Adobe Express) is desirable.
• Demonstrated experience writing and editing clear and engaging content for various audiences.
• Familiarity with Microsoft Office Suite (Word, PowerPoint, Outlook) and basic content management systems a plus.
• Adobe Design experience is preferred.
• Understanding of AP Style and/or brand voice guidelines preferred.

Competencies:

• Core Competenciesthat must be demonstrated by all include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
• Functional Competencies
  • Organizational Awareness - Understands and aligns actions with the organization’s goals, core functions, needs, and values.
  • Documentation - Demonstrates knowledge of documentation procedures. Tracks changes, makes updates, and relays important information.
  • Creativity & Innovation - Thinks beyond the confines of traditional models to recognize opportunities and identify new and better processes. Encourages experimentation and accepts failure as a driver of innovation.
  • Teamwork - Works well with internal and cross-functional teams to achieve individual, team, department, and/or organizational goals. Values diverse perspectives and working with others to achieve the best outcome possible.
  • Active Listening - Attentively listens to speaker, understands what they are saying, responds and reflects and retains the information for later.
  • Detail Orientation - Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work.
  • Resourcefulness - Understands and aligns actions with the organization’s goals, core functions, needs, and values.
  • Time Management - Manages time and resources to ensure work is completed efficiently.

Physical Demands & Work Environment:  

• May be required to remain in a stationary position for an extended period.
• Ability to operate standard office technology, equipment, and tools, which may include many hours of computer and phone usage.
• Occasionally needs to move about inside of an office area.
• Exposure to potentially hazardous conditions, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure.
• Frequently moves equipment or materials weighing up to 25 pounds for transport between areas of buildings.
• This position can work in hybrid or onsite working arrangements.

Disclaimer: 

• Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.  
• MSUFCU is an affirmative-action, equal-opportunity employer.  
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.