Responsibilities

• Develop and execute high-impact communications for the CSM COE that drive business goals
• Develop executive-level talking points, presentations, and briefing materials for internal and external engagements
• Create and maintain consistent messaging frameworks aligned with company strategy and values
• Manage organizational communications calendar, prioritize opportunities, and develop integrated communications strategies for Account Success
• Write and edit talk tracks, blog posts, internal messages, and social media content for senior leaders
• Craft compelling narratives that effectively communicate complex business initiatives
• Build strong relationships with cross-functional teams to ensure aligned messaging
• Collaborate with ES, Marketing, and Customer Success Communications teams
• Partner with executive assistants to manage speaking calendars and commitments
• Provide strategic counsel to leadership on communications opportunities and risks

Requirements

• Highly organized and energetic leader with at least 10+ years of communications experience
• Proven track record of leading complex, enterprise-wide and cross-functional communications programs in a fast-paced environment
• Strong executive presence and the ability to confidently engage with seasoned executives.
• Ability to educate stakeholders on communications strategies and influence decision making
• Excellent writing, editing, and content development skills, with experience capturing an executive’s unique voice and crafting messaging on their behalf
• Strong project management skills, able to drive complex, multi-stakeholder announcements and initiatives
• Experience working in fast-paced, high-growth environments, with the ability to prioritize, manage multiple projects, and pivot as needed
• Excellent verbal and written communication and project management skills and attention to detail
• Self starter, with proven ability to work under tight deadlines with limited resources

Benefits

• Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.