Internal Communications Manager

Job title: Internal Communications Manager

Department: Marketing, Student Recruitment and Admissions

Contract Type: Permanent, full-time

Grade: 8

Location: Bloomsbury, London

Hours: 35

SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London plays a leading role in reimagining higher education globally, with a new strategic plan in place which commits SOAS to both student responsiveness and research intensity. SOAS has created a new model of international partnership, working with universities and organisations around the world to address transnational global challenges.

About the Role

SOAS University of London is looking to appoint an experienced Internal Communications Manager to join the Communications Team, which is part of the Marketing, Student Recruitment and Admissions directorate. The Internal Communications Manager will work with the Head of Communications and the Internal Communications Officers, to devise and implement strategies to communicate with our staff and students. The post holder will manage and produce content for our internal communications channels including intranet, student and staff bulletins, internal emails, the Student App, and digital screens.

This role also requires supporting major projects taking place across our estate, learning and teaching portfolio and IT infrastructure with internal communication. The post holder will also gather insights from analytics and research to help identify the communications challenges that we need to respond to and improve the communications, listening and engagement the team delivers.

The role requires excellent interpersonal, oral and written communications skills, demonstrable experience of managing teams, and a strong understanding of best practice for digital communications. You will have experience working with content management systems, digital media and internal communications channels across a complex organisation.

You will be a strategic, proactive, and collaborative leader who is able to build effective relationships with colleagues at all levels, line manage the Internal Communications Officer(s), and provide sound, evidence-based communications advice to a range of senior stakeholders.

About the Department

You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website

What We Offer:

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a comprehensive range of benefits designed to enhance your well-being and work-life balance:

• Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation.
• Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively.
• Generous occupational pension scheme: To provide financial security for your future
• Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career.
• Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility.
• Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
• Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed.
• Discounted Gym Membership: Maintain your fitness with our discounted gym membership.

How to Apply:

Please complete the online application form, upload your CV and a supporting statement

Closing date: 9 July 2026

Interviews to be held: End of July

Use of AI

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Further information
If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form | SOAS

For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.

We would particularly welcome applications from candidates from working class, first generation Higher Education, Black, Asian, other minority ethnic and underrepresented groups from within the UK and beyond. All appointment decisions will be made on merit, following a fair and competitive process.