Responsibilities

• Community Management & Engagement : Monitor and engage with comments and direct messages on Facebook, Instagram, YouTube, and Twitter using Sprout Social. Maintain a quick and friendly response time to all inquiries.
• Content Assistance : Support the Social Media Specialist by tagging and categorizing content in Sprout Social to help track performance and identify trends.
• Content Distribution : Assist with publishing marketing videos from various social platforms to our YouTube channel and update Pinterest with fresh content, including blog posts and product collections.

Requirements

• Education: A degree or current enrollment in a degree program related to marketing, communications, social media or a similar field is preferred.
• Experience: We are looking for candidates who can demonstrate a passion for social media through personal projects, volunteer work, or relevant coursework. This could include managing a personal blog, running a social media account for a club, or completing a related academic project.
• Social Media Savvy: You'll need to know how different social media platforms operate, including their best practices and trends. You should also have an understanding of what makes content engaging and shareable.
• Communication Skills: Strong written communication is crucial for responding to comments and direct messages. You need to be able to communicate in a professional, brand-appropriate voice.
• Organizational Skills: Attention to detail and the ability to manage multiple tasks is important.
• Tool Familiarity: While direct experience with a specific tool like Sprout Social is a plus, it's not a requirement. The ability to quickly learn new software is often more important.
• Creative Thinking: Being able to generate ideas for new content and engaging Pins on Pinterest will set a candidate apart.

Preferred

• Basic knowledge of graphic design tools (like Canva) or video editing can be a great advantage, though not required.