Responsibilities

• Research & Data Analysis: Support research and analytics projects by gathering, organizing and analyzing data from a variety of media, digital and communications sources.
• Measurement & Reporting: Assist with campaign measurement and reporting, helping track performance and organize findings into clear, client-ready deliverables.
• Insight Development & Data Storytelling: Help identify trends and patterns in data and translate findings into insights that support communications strategies and client objectives.
• Media & Digital Intelligence: Support monitoring and analysis of media coverage, social conversations, audience behaviors and digital performance to help teams understand what is happening and why it matters.
• Team & New Business Support: Partner with analytics, strategy, creative and account teams to support client programs, research assignments and new business opportunities.
• Professional Development & Collaboration: Build your knowledge of communications measurement, analytics tools and data visualization while learning from experienced team members and contributing to a collaborative environment.

Requirements

• Strong interest in analytics, research, communications, marketing or related fields.
• Curiosity about how data and insights can help organizations make better communications and business decisions.
• Strong analytical and problem-solving skills with an interest in working with both qualitative and quantitative information.
• Strong writing and communication skills with a burgeoning ability to organize and explain information clearly.
• Strong organizational skills and attention to detail.
• Familiarity with Microsoft Office applications, particularly Excel and PowerPoint.
• Collaborative mindset with a willingness to learn, ask questions and contribute ideas.

Preferred

• Coursework, internships or project experience related to analytics, research, communications, marketing or data analysis.
• Exposure to media monitoring, social listening, digital analytics or measurement tools.
• Exposure to data visualization or business intelligence platforms such as Tableau or Power BI.
• Exposure to SQL, statistical analysis or other data analysis tools.
• Interest in AI and emerging technologies and how they can support research, analytics and communications measurement.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.