Responsibilities

• Assist in the development and implementation of a social media strategy that promotes the Klingenstein Center to key audiences.
• Maintain, use, and build upon an archive of video, photo, and text content.
• Create and post content across social media platforms (e.g., Instagram, LinkedIn)
• Monitor social media to like, repost, and comment where appropriate.
• Collaborate with staff to highlight key moments, individuals, and themes.
• Work with alumni and volunteers to solicit content and help to amplify messaging.
• Analyze engagement and adjust strategy to maximize reach and impact for both organic and sponsored audiences.
• Assist with other digital communications, such as writing, proofreading, creating graphics, and writing content for email marketing and web pages.
• Other tasks as assigned.

Requirements

• Bachelor's degree
• Ability to handle and protect confidential and sensitive data with integrity
• Must be able to analyze data, and prepare reports
• Ability to learn new software and research techniques as needed
• Ability to think critically and propose innovative ideas
• Proficiency in Microsoft Office & Google Workspace
• Strong interpersonal, collaborative, presentation, and communication skills
• Excellent time management and organizational skills, including detail orientation, multi-tasking, ability to prioritize and meet deadlines
• Ability to work independently and as part of a team
• Ability to complete assigned projects with minimal supervision

Preferred

• Experience with social media, marketing, and/or communications (experience in educational or non-profit organization is a plus).
• Content creation skills, including video, photography, and design. (expertise with Canva, Adobe Suite, Google Suite, and Monday.com is a plus).
• Experience developing data-informed social media strategy including organic and sponsored content.
• Excellent writing, proofing, and storytelling skills.
• Ability to work both collaboratively and independently in a fast-paced, hybrid environment.
• Organized, proactive, and detail-oriented.
• Prior experience as an administrative assistant.
• Prior experience with supporting complex operations and staff members at an academic and research center.
• Prior experience with academic and/or student program support
• Ability to be proactive, to anticipate and take the initiative to fulfill Center needs