Integrated Customer & Supplier Communications Manager - Remote

Providence, RI

$80K/yr – $150K/yrMid Level7+ years expFull time

Posted 7 weeks ago

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Job Summary

Own end-to-end corporate communications campaigns and craft audience-specific messaging across channels, turning strategy into compelling narratives with cross-functional pull.

  • Own deliverables, timelines, and quality across campaigns and storytelling programs.
  • Coordinate and execute 360-degree campaigns: source story ideas, draft copy, interview stakeholders, and support events.
  • Build cross-functional partnerships to align planning, messaging, and audience needs.

Job Description

Own end-to-end corporate communications campaigns and craft audience-specific messaging across channels, turning strategy into compelling narratives with cross-functional pull.

  • Track deliverables, manage timelines, and ensure all components are delivered on schedule and meet quality standards.
  • Coordinate and execute 360-degree communications campaigns as part of overall editorial strategy. Source story ideas, draft copy, conduct interviews, and support internal programs and events including Selling Shows.
  • Partner with internal and external-facing teams to ensure consistent, aligned planning and messaging. Build strong, collaborative relationships cross-functionally to ensure audience needs and preferences are met.
  • Monitor and evaluate communication effectiveness and make data-driven improvements. Stay up-to-date with industry trends and best practices to continuously improve and processes to enhance reach, impact and efficiency.
  • Performs other duties as assigned.
  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (master’s degree preferred).
  • 5-7 years of experience in corporate communications, preferably in a complex, matrixed organization.
  • Experience executing integrated communication plans, campaigns, and storytelling initiatives across multiple channels.
  • Experience supporting on-site events and activations.
  • Strong written and verbal communication skills, with the ability to think creatively and translate information into clear, compelling content.
  • Ability to develop and tailor messaging for different audiences.
  • Extremely organized and able to manage multiple projects, deadlines, and content deliverables.
  • Proficiency in Microsoft Office suite.
  • Ability to work in a fast-paced environment and manage competing priorities.
  • Comfortable working with ambiguity and adapting to shifting needs.
  • Benefits: Competitive 401k, Flexible PTO plan, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities.
  • For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
  • Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
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UNFI

UNFI is North America’s Premier Food Wholesaler. We transform the world of food for our associates, customers, suppliers and the families we serve every day. With deeper full store selection and compelling brands for every aisle, built on an unmatched heritage in great food and fresh thinking. And smarter food solutions, from fulfillment to insights and beyond, that help entrepreneurs and major brands alike unlock their full potential and transform their businesses – for the better. Better Food. Better Future.

Founded in 1978
Providence, Rhode Island, USA
17K employees (919 in marketing)