Sr. Manager, Customer & Supplier Communications

District of Columbia, USA (On-site)

$122K/yr – $196K/yrSenior Level8+ years expFull time

Posted 2 hrs ago

Job Description

Responsibilities

  • Advise and support senior leaders on audience-specific communications strategy, strategic messaging, channels, delivery approach, and execution of key initiatives across multiple regions
  • Develop and implement communications strategies, plans, governance, and cadence aligned to business objectives for the assigned audience, business segments, and regional stakeholder groups
  • Drive the strategic narrative using best practices, audience insights, and the right communications channels to reach targeted associate, customer, supplier, or commercial stakeholder segments and facilitate leadership engagement as needed
  • Ensure consistency and continuity of messaging, standards, approvals, and program support across the assigned audience and key stakeholders
  • Optimize and maintain communications platforms, tools, and operating frameworks to advance new ways to tell the organization’s story, strengthen engagement, and support culture or commercial change within the assigned scope
  • Align outreach with strategic business and functional goals, lead the evolution or expansion of existing communications programs, and shape communications direction beyond day-to-day program execution
  • Drive two-way dialogue and engagement to amplify key messages and understanding of our brand
  • Plan, manage, and communicate change, transformation, culture, or commercial initiatives in a fast-changing, highly dynamic environment with measurable communications impact
  • Align with Corporate External and Internal Communication strategies, policies, standards, and tactics that effectively communicate Avantor’s culture, vision, and goals in support of growth initiatives
  • Provide proactive counsel to key internal stakeholders on communications strategies and programs that advance commercial, customer, supplier, associate, or business objectives within the assigned audience scope

Requirements

  • Bachelor's degree required
  • 8+ years of communications, journalism, corporate communications, or related agency experience with a successful track record defining and executing communications strategy, programs, and campaigns across regional or multi-segment audiences
  • Experience working in matrix organizations with exposure to business operations, senior stakeholder management, and cross-regional collaboration
  • Experience and comfort in a building mode, navigating complexity and ambiguity.
  • Ability to work across in a variety of capacities, flexing where appropriate
  • Position requires a 360-degree strategic communications perspective, business acumen, understanding of relevant corporate functions, audience-specific insight, and a focus on measurable performance.
  • Strong ability to build productive relationships, influence senior leaders, and lead through interactions with stakeholders across functions, business segments, and regions.
  • Good understanding of change management practices, change communications techniques, communications governance, and operating frameworks.
  • Proven track record of strong writing, editing, presentation and speaking skills required

Preferred

  • Experience working with life science, technology or science-related company is preferred
  • Global or multi-region communications experience preferred
  • Position requires a 360-degree strategic communications perspective, business acumen, understanding of relevant corporate functions, audience-specific insight, and a focus on measurable performance.
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Avantor

Avantor® is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. Our portfolio is used in virtually every stage of the most important research, development and production activities in the industries we serve. Our global footprint enables us to serve more than 300,000 customer locations and gives us extensive access to research laboratories and scientists in more than 180 countries. We set science in motion to create a better world.More than 14,500 strong, our associates are passionate about our mission to set science in motion to create a better world. We share enthusiasm for innovation, excellence, and achievement. Whether we are collaborating with our customers to advance science or solve multifaceted problems, we help them reach their goals more efficiently and effectively. Visit our website to learn more about Avantor.

Founded in 1904
Radnor, Pennsylvania, USA
13K employees (261 in marketing)

Salaries

Posted range

$122K/yr – $196K/yr

Taken straight from the job posting.

See all Avantor salaries

Funding

Last Raise
Private Equity, 16 years ago

Funding History

  • Aug 2010
    Private Equity

Traffic Signals

Monthly Visitors
564.1K
Monthly Google Ads Budget
$162.2K
Traffic Source Mix
Search
42.3%
Direct
40.5%
Referral
13.2%
Social
2.5%
Paid
1.3%

Headcount Trend

Current headcount: ~12.6K

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Sr. Manager, Customer & Supplier Communications

Avantor · District of Columbia, USA · On-site