Integrated Customer & Supplier Communications Manager - Remote

Providence, RI (Remote)

$80K/yr – $150K/yrSenior Level5+ years expFull time

Posted 2 weeks ago

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Job Summary

Own cross-functional comms planning and campaign execution, turning editorial strategy into audience-ready storytelling and measurable impact.

Campaign Execution & Editorial: Drive 360 campaigns from idea to copy, interviews, and delivery across channels.
Cross-Functional Alignment: Build and maintain collaborative plans with internal and external teams to meet audience needs.
Measurement & Optimization: Track effectiveness, apply data-driven improvements, and stay current with industry trends to boost reach and efficiency.

Job Description

Responsibilities

Track deliverables, manage timelines, and ensure all components are delivered on schedule and meet quality standards.
Coordinate and execute 360-degree communications campaigns as part of overall editorial strategy. Source story ideas, draft copy, conduct interviews, and support internal programs and events including Selling Shows.
Partner with internal and external-facing teams to ensure consistent, aligned planning and messaging. Build strong, collaborative relationships cross-functionally to ensure audience needs and preferences are met.
Monitor and evaluate communication effectiveness and make data-driven improvements. Stay up-to-date with industry trends and best practices to continuously improve and processes to enhance reach, impact and efficiency.
Performs other duties as assigned.

Requirements

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (master’s degree preferred).
5-7 years of experience in corporate communications, preferably in a complex, matrixed organization.
Experience executing integrated communication plans, campaigns, and storytelling initiatives across multiple channels.
Experience supporting on-site events and activations.
Strong written and verbal communication skills, with the ability to think creatively and translate information into clear, compelling content.
Ability to develop and tailor messaging for different audiences.
Extremely organized and able to manage multiple projects, deadlines, and content deliverables.
Proficiency in Microsoft Office suite.
Ability to work in a fast-paced environment and manage competing priorities.
Comfortable working with ambiguity and adapting to shifting needs.
Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Best fit for someone with 6 to 7 years in corporate communications, or related fields, navigating a matrixed organization.

Preferred

Master’s degree preferred.

Benefits

Competitive 401k
Flexible PTO plan
Remote
Health benefits – first of the month following 30 days of employment
mentorship program/developmental opportunities.

UNFI

UNFI is North America’s Premier Food Wholesaler. We transform the world of food for our associates, customers, suppliers and the families we serve every day. With deeper full store selection and compelling brands for every aisle, built on an unmatched heritage in great food and fresh thinking. And smarter food solutions, from fulfillment to insights and beyond, that help entrepreneurs and major brands alike unlock their full potential and transform their businesses – for the better. Better Food. Better Future.

Founded in 1978

Providence, Rhode Island, USA

17K employees (919 in marketing)

www.unfi.com