Instructional Design and Content Management Lead

USA (Hybrid)

Salary Not AvailableMid Level4+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end instructional design and LMS administration to deliver accessible, scalable eLearning across platforms.

  • Must-have: Expert Articulate Storyline 360 and Rise 360 with SCORM/xAPI testing.
  • Standout: LMS governance, analytics, and content-management for governance and adoption metrics.

Job Description

Responsibilities

  • Conduct learning needs assessments and define measurable objectives aligned to operational KPIs.
  • Design and develop eLearning modules in Articulate Storyline 360 and Rise 360 , leveraging interactivity, scenarios, and simulations to drive engagement.
  • Create blended and VILT curricula with corresponding facilitator guides, participant materials, and job aids.
  • Apply adult learning theory, ADDIE/SAM frameworks, and performance consulting principles throughout design.
  • Build assessments, knowledge checks, and evaluations tied to skill competency and performance outcomes.
  • Ensure all learning products are accessible (WCAG 1 AA compliant) and optimized for mobile and desktop delivery.
  • Maintain standardized design templates, storyboards, branding, and version control for all content.
  • Use data, surveys, and performance feedback to inform continuous improvement cycles for existing learning assets.
  • Configure, manage, and optimize the organization's LMS (e.g., Skyprep, Cornerstone, Docebo, or comparable platform).
  • Manage course catalogs, user groups, enrollments, certifications, and automated learning paths.

Requirements

  • Bachelor's degree in Instructional Design, Education, Communications, or related field (or equivalent experience).
  • 4--6+ years of combined experience in instructional design, eLearning development, and LMS/KMS administration.
  • Expert proficiency with Articulate Storyline 360 and Rise 360; strong grasp of SCORM/xAPI standards and LMS testing.
  • Demonstrated experience administering modern LMS platforms and configuring integrations or reporting.
  • Proven ability to manage a content or knowledge base (architecture, tagging, search optimization, lifecycle).
  • Skilled in data analysis and translating metrics into actionable learning or content improvements.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Strong time-management and organizational abilities; comfortable in a fast-paced, remote environment.
  • Certifications: APTD, CPTD, CPLP, CompTIA Project+, ITIL 4 Foundation, or similar.
  • Experience migrating or governing KMS/CMS environments (Confluence, SharePoint Online, Guru, Bloomfire, or equivalent).

Preferred

  • Familiarity with agile/sprint environments.
  • Experience with mobile-first design.
  • Healthcare analytics experience.
  • Experience with LMS migrations projects (e.g., LMS migrations).

Revecore

If you’ve found your way to our LinkedIn page, you’re likely here for one of two reasons: You’re reviewing insurance companies or you’re browsing new career opportunities. Well, you’ve come to the right place. Insurance CustomerIn its 40 years, Plymouth Rock Assurance has grown to be one of the leading auto and home insurers in the Northeast. With unique features like Crashbusters® mobile claims vans, Door to Door Valet Claim Service®, the Get Home Safe® taxi and rideshare benefit, Road Rewards® and our Home Insurance Quick Quote, we’re committed to delivering our customers “More Than Just Insurance.” To get a free quote, visit plymouthrock.com or talk to a Plymouth Rock agent.Job SeekerWe take pride in both the strength and commitment of our Plymouth Rock Assurance team. We actively seek individuals who exhibit friendliness, integrity, loyalty, hard work and the pursuit of excellence. If you’re currently looking for a new employment opportunity, we hope you’ll consider Plymouth Rock. For a full list of job openings, please visit www.plymouthrock.com/about/careers.

Founded in 2001
Boston, Massachusetts, USA
2.2K employees (101 in marketing)

Traffic Signals

Monthly Visitors
535.8K
Monthly Google Ads Budget
$528.9K
Traffic Source Mix
Search
28.9%
Direct
65.6%
Referral
4.4%
Social
0.3%
Paid
0.7%

Headcount Trend

Current headcount: ~2.2K

Marketing Team

Marketing Team Size
83 (4% of company)
Median Career Experience
12.5 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
40