Overview

Join our dynamic college clothing brand as an In-Person Assistant focused on order fulfillment, customer service, and social media management! This energetic role offers a fantastic opportunity to engage with customers directly, ensure seamless order processing, and craft compelling social media content that resonates with our vibrant community. You’ll be at the heart of our brand’s growth, combining hands-on order management with creative digital marketing strategies to elevate our presence both online and in person. If you’re passionate about fashion, social media, and delivering exceptional customer experiences, this paid position is perfect for you to thrive and make a real impact!

Duties

• Assist customers online with product and order inquiries
• Manage order fulfillment by accurately processing online orders, packing items efficiently, and coordinating timely deliveries or pickups
• Create engaging social media content including photos, videos, and graphics using Adobe Photoshop, Adobe Illustrator, and media editing tools to showcase new collections and brand stories
• Monitor and grow our social media platforms through content creation, scheduling posts with Hootsuite or Buffer, and engaging with followers via comments and messages
• Conduct social listening to gather insights on customer preferences and trending topics within the college community to inform content strategy
• Utilize marketing online analytics tools such as Google Analytics and Facebook Advertising to track campaign performance and optimize outreach efforts
• Maintain relationship management by responding promptly to customer feedback across all channels and fostering a loyal community around our brand

Experience

• Prior experience in retail or customer service roles is highly preferred; enthusiasm for fashion and social media is essential
• Proficiency in social media management platforms like Hootsuite or Buffer, along with strong skills in content writing, proofreading, and branding strategies
• Knowledge of graphic design software such as Adobe Photoshop, Adobe Illustrator, and video editing tools for creating eye-catching visuals
• Familiarity with digital marketing performance monitoring through tools like Google Analytics and social media analytics platforms
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
• Strong communication skills for engaging with customers online; experience in public relations or community engagement is a plus
• Basic understanding of SEO principles, keyword research, web analytics, e-commerce platforms, and digital marketing best practices

This paid role offers an exciting blend of hands-on retail experience with creative digital marketing opportunities. We’re committed to supporting your growth by providing a collaborative environment where your ideas can flourish. If you’re ready to energize our brand’s presence while delivering outstanding customer service—apply now!

Pay: From $50.00 per day

Benefits:

• Flexible schedule

Work Location: In person