HR & Finance Coordinator - Neon Rose Agency

Remote | Full-Time | $25/hr

About Neon Rose

Neon Rose is a fast-growing, digital-native talent agency representing lifestyle and purpose-driven creators. We operate as a remote-first team and value organization, clear communication, and strong internal support.

Why This Role Matters

This support role keeps our internal operations running smoothly day-to-day. By handling administrative tasks, payment follow-ups, and basic HR coordination, you give the Director of HR & Finance the capacity to focus on higher-level responsibilities. Your consistency and organization help maintain clarity and efficiency across the entire agency.

Role Overview

The HR & Finance Coordinator is an administrative support role designed for someone who is detail-oriented, organized, and proactive. You will assist with basic HR tasks, Accounts Receivable follow-ups, internal documentation, and general operations.

This role is perfect for someone who enjoys supporting others behind the scenes, staying organized, and keeping operations running smoothly.

Key Responsibilities

Accounts Receivable Support

• Send friendly, professional payment reminder emails to clients.
• Track payments received and note outstanding balances.
• Consistently follow up so nothing is missed.
• Connect with campaign coordinators/managers to obtain additional contact emails when no response is received, and/or request to be looped into the campaign chain for faster resolution.
• Assist with sending invoices as needed — primarily when the Director of HR & Finance is out of the office; training will be provided for this task.

HR & Payroll Support

• Assist in collecting the necessary information for payroll processing.
• Help with basic HR paperwork, benefit updates, and employee records.
• Maintain organized digital employee files.
• Support onboarding and offboarding steps by sending forms, links, and reminders.

Systems & Admin Support

• Assist with basic tasks in Gusto (time tracking updates, device list maintenance, etc.).
• Update internal trackers, shared documents, and digital folders as needed.
• Keep HR & Finance documentation organized and easy to navigate.
• Help with scheduling, internal reminders, and follow-up tasks.

General Administrative Support

• Provide day-to-day support to the Director of HR & Finance.
• Help manage task lists, deadlines, and paperwork.
• Assist with internal communication and team coordination.
• Collect contact information for new team members and maintain the internal contact directory.
• Add new team members to Asana and the team calendar for birthdays and work anniversaries.
• Send team birthday and work anniversary cards and coordinate gifts as applicable.

Qualifications

• 1–3 years of experience in administrative support, HR assistance, finance support, or coordination.
• Highly organized, detail-oriented, and reliable.
• Comfortable working remotely and managing daily tasks independently.
• Ability to handle confidential information with professionalism.
• Experience with HR or finance tools is helpful but not required — training provided.

Who You Are

• You love structure, organization, and checking things off the list.
• You follow through; tasks aren’t “done” until they’re fully complete.
• You notice what needs attention and take initiative.
• You enjoy supporting others and helping operations run smoothly.