Responsibilities

• The Host greets all guests with genuine enthusiasm and warmth upon arrival or over the phone.
• Informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave.
• Additionally, Host’s assists guests in making menu selections over the phone, takes and rings in orders.
• packages To Go food and beverages, processes payments, and assists fellow team members to ensure overall guest satisfaction.
• Performing light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked and orderly are also required.

Requirements

• 6 months customer service or guest service experience preferred.
• Must be upbeat, outgoing and positive.
• Must be able to assist guests and possess great guest relations skills.
• Ability to work positively in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.
• Ability to work effectively within a team.
• Ability to be on your feet and alert for extended periods of time.
• Ability to lift up to 35 lbs. as needed.
• Continuous use of hands and arms.
• Continuous bending, reaching and twisting.