Hospital Communications Specialist - Medical Center University (Part-Time/50%)

Iowa City, IA (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 weeks ago

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Job Summary

Own and coordinate hospital wide communications during emergencies, manage call handling, and ensure rapid escalation and information release; focus on incident response, paging, and accessibility for diverse stakeholders.

Emergency Communications: Coordinate internal and external staff responses and direct conversations across faculty, staff, patients, law enforcement, and the public; set up multi party conference calls and on call coverage.
Information Systems and Accessibility: Maintain release of information in patient profiles, operate Amcom and paging systems, and respond to calls on the TDD.
Operations and Compliance: Monitor alarms, escalate emergencies, support unit policies and procedures, and assist with technology as needed.

Job Description

Responsibilities

Coordinates response of internal and external staff to multiple types of emergency situations.
Facilitates medical communications during emergency situations.
Executes hospital-wide communication procedures for major system outages, inclement weather, and disaster situations.
Monitors alarms and provides emergency escalation for alarms.
Maintains the release of information status in the patient profile in the hospital inpatient directory.
Assists users with service and information related to communication technologies.
Provides call processing and on-call services for outside and affiliated agencies.
Screens calls and directs communications among faculty, staff, and students; patients and visitors; law enforcement agencies; and the general public.
Places long distance and international calls.
Establishes multiple-party conference calls and monitored calls.

University of Iowa

On our beautiful campus spanning the Iowa River, our faculty and staff enjoy access to an array of cultural, educational, and recreational activities. With more than 30,000 students, more than 14,000 employees, and a budget of $3 billion, the University of Iowa is one of the nation's top public research universities.

Founded in 2012

Iowa City, Iowa, USA

14K employees (751 in marketing)

jobs.uiowa.edu