Job Title: MarketingDirector

Reports to: Administrator

Overview: The Marketing Director is responsible for greeting incoming clients of Loving Hearts of LA and collecting personal information and medical histories as well as verifying all insurance details relevant to facilitate the admission for services. They are also responsible for ensuring that all incoming client inquiries and concerns are addressed timely and accurately as well as ensuring a quality, professional intake experience with the highest level of respect to ensure the dignity of our clients.

The a Marketing Director also aids in our mission: to provide compassionate, high-quality care to our patients when they need it most. We are here to exceed the expectations of our patients, clients, and their families by providing excellent clinical care and premier service.

As a Marketing Director you will be part of one of the fastest-growing segments in the health care market. Our motto, service is our passion, says it all. If you share these goals and values, contact us today and learn more about joining our team

As a Marketing Director you will:

Develop and maintain community relationships to promote our services. Serve as a resource and provide information and education to referral sources, potential referral sources and the community. Meet with referring physicians, schools and court systems and other referral sources to ensure customer satisfaction. Educate referral sources about offerings.

This position requires someone with established contacts in the healthcare community.

Other requirements include:

• Bachelor's degree in Communications, Management, Marketing or other related fields--Bachelor's degree in Nursing or Social Work highly desirable
• At least one year of community based/DHH funded services experience
• Ability to communicate effectively, both verbally and in writing
• Respecting the patient's privacy and maintaining confidentiality.
• Current Louisiana driver's license and automobile liability insurance
• Previous Sales experience highly desired
• Proficient computer literacy in the following; Microsoft Office & Google Docs/Spreadsheets/Calendar
• Exceptional organizational and communication skills
• Highly organized and detail-oriented.
• Strong customer service acumen
• Working knowledge of office management, filing systems & EHRs
• Knowledge of HIPAA compliance within mental health population
• Introductory knowledge of the different Medicaid MCOs
• Excellent organizational and time-management skills.
• Ability to work in a fast-paced environment.
• Knowledge of the DHH funded services
• Knowledge of Agency Policy and Procedure
• Must be willing and capable of working as a team member as an effort to improve the quality of the agency.
• Must meet with the following Documentation Requirements; Valid Drivers License, Three valid references (Employment is preference; personal will be considered), Criminal background check and security clearance and Driving history clearance

Skills

• Proven experience as a front-office assistant, or in another relevant administrative role
• Knowledge of computer systems (EMR software)
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office

Physical Requirements and Work Environment:

• Occasional lifting up to up to 25 lbs.
• Continuous grasping and repetitive movement with fingers, hands, wrists, and arms
• Continuous reaching, alternating between shoulder level and above-shoulder-level height
• Frequent twisting and bending
• Occasional pushing and pulling
• Occasional climbing of ladder/step stool

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience:

• Marketing: 3 years (Preferred)

Work Location: In person