Healthcare Growth Implementation Coordinator

District of Columbia, USA (On-site)

$60K/yr – $90K/yrMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own field-facing outreach and referral enablement in healthcare settings, coordinating with practices and partner events to drive booked appointments.

  • Field outreach and referral ownership: visit practices, partners, and events to generate referrals.
  • Referral enablement: train client teams, craft scripts, and establish tracking for follow-ups and conversions.
  • Process systemization: audit follow-up practices, document learnings, and turn field lessons into repeatable SOPs.

Job Description

Responsibilities

  • Visit healthcare practices and community partners across the DC / Maryland / Northern Virginia region.
  • Implement external referral strategies and train client teams on referral outreach — who to contact, what to say, when to follow up, and how to track results.
  • Support internal referral programs: scripts, emails, texts, team training, and follow-up processes that improve patient-to-patient referrals.
  • Help plan and run healthcare events, classes, panels, and health fairs — and drive attendee booking and post-event follow-up.
  • Conduct structured sales-system audits with client teams, document findings, and train staff on improved follow-up and conversion practices.
  • Maintain accurate notes, activity records, and follow-up tasks in our CRM, and help turn field lessons into repeatable SOPs.

Requirements

  • Reliable transportation and a valid driver's license; comfortable working in the field several days per week.
  • Strong interpersonal and communication skills.
  • Ability to document activity clearly in aCRM or project-management system.
  • Comfortable learning new software and AI-assisted workflows.

Preferred

  • Healthcare experience is helpful but not strictly required for the right person.
  • Physician liaison / provider relations
  • Healthcare community outreach
  • Home care or senior living business development
  • Healthcare event coordination
  • Patient engagement / care coordination
  • Client success or implementation work
  • Relationship-heavy local business development

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