Head of Retail Services Marketing at Apple | Culver City, CA | $218K/yr – $328K/yr

Apple

Head of Retail Services Marketing

Culver City, CA (Unknown)

$218K/yr – $328K/yrSenior Level12+ years exp

Posted 3 months ago

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Job Summary

Drive Apple Retail Services Marketing to unify and scale service experiences across in-store and digital touchpoints.

Must-have: 12+ years of cross-functional marketing or retail leadership.
Standout: Proven ability to manage managers, influence executives, and lead global programs.
Standout: On-site role with cross-functional alignment and KPI-driven impact.

Job Description

Responsibilities

Lead a team that brings Apple Services to life across physical and digital retail touch points.
Set the vision and define short- and long-term goals for Services within Apple Retail.
Partner with Services LOBs to prioritize and activate high-impact opportunities.
Build alignment across teams and drive unified strategy and execution.
Streamline cross-functional processes to boost speed, efficiency, and scale.
Partner with internal creative teams to develop Service-focused assets.
Establish KPIs and reporting to measure impact on Services growth.

Requirements

12+ years of experience leading cross-functional marketing or retail teams.
6 + years of people management experience with a proven track record of managing managers and leading high-performing teams.
Strong understanding of Apple’s Services and Retail business.
Proven ability to set vision, build alignment & manage marketing programs on a global scale.
Excellent communicator and presenter, able to influence at all levels.
Strategic thinker with strong operational execution.
Experience influencing senior executive leadership.
Collaborative leader skilled at building relationships and navigating complexity.
Ability to be onsite; this role is an in-person, onsite position.
Travel may be necessary from time to time, both domestic & international.

Preferred

Experience in subscription or digital services businesses.
Deep understanding of Apple’s ecosystem marketing.
Experience integrating marketing across physical and digital retail.

Apple

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