Head of Media Operations

Responsibilities

• Define the Media Operations strategy You will establish the vision, structure, priorities, and operating model for the entire Media Operations organization. You will determine what the organization needs to look like as Advantage HQ grows and ensure our people, processes, and systems evolve accordingly.
• Build the organization You will design the leadership structure, define roles and responsibilities, hire senior leaders, and develop the management bench required to scale. You will build an organization that does not depend on a small number of individuals to maintain performance.
• Build the operating system You will own the systems, standards, KPIs, processes, and accountability mechanisms that govern media delivery. This includes performance management, quality assurance, capacity planning, training, resource allocation, reporting, escalation, and continuous improvement.
• Own organizational performance You will be accountable for the overall health and effectiveness of the Media Operations organization. You will monitor performance, productivity, quality, capacity, client outcomes, and organizational risks and take action when results fall below expectations.
• Drive scale and efficiency You will identify opportunities to improve productivity, reduce unnecessary operational complexity, automate repetitive work, and use AI to increase the organization's capabilities. You will balance growth with sustainable team structures and strong client delivery.
• Partner with the executive team You will work directly with executive leadership on organizational planning, business growth, hiring, resource allocation, client delivery, and major operational decisions. You will bring a clear point of view on what the media organization needs next and why.

Requirements

• - 10+ years of experience in paid media, performance marketing, growth, or a related field
• - 5+ years leading large or multi-layer media organizations
• - Extensive experience with e-commerce and performance marketing
• - Experience overseeing significant media spend and complex client portfolios
• - Demonstrated experience building teams, leadership structures, operating systems, and processes
• - Experience with organizational design, workforce planning, budgeting, and resource allocation
• - Strong commercial judgment and understanding of agency or growth-business economics
• - Experience partnering directly with founders, CEOs, or executive leadership
• - Strong track record of developing senior leaders and building accountable organizations
• - Experience using technology, automation, data, or AI to improve operational scale