Head of Marketing Platform Strategy & Experience

Boston, MA (On-site)

Salary Not AvailableSenior Level10+ years expFull time

Posted 3 months ago

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Job Summary

Lead the marketing platform strategy and governance to deliver scalable MarTech across Marketing and Technology.

  • Own end-to-end platform strategy and cross-functional delivery plans.
  • Must-have: 10+ years in MarTech or digital platforms and 7+ years leading teams.
  • Standout: Proven large-scale marketing technology transformations from strategy to delivery.

Job Description

Responsibilities

  • Define and lead the end-to-end marketing platform strategy—aligning Brand & Marketing priorities with enterprise technology capabilities and roadmaps to deliver scalable, reusable solutions.
  • Serve as an executive leader for Martech ecosystems, shaping vision, roadmaps, business cases, and delivery plans in partnership with ETX, Data, Marketing leaders, and vendors.
  • Provide oversight of the marketing technology portfolio, ensuring investments deliver measurable marketing and business value.
  • Drive cross-channel digital experiences and recommend customer and advisor journeys that improve usability, adoption, and outcomes—especially for field advisor Martech.
  • Increase platform adoption and ROI through user education, enablement, and storytelling—helping teams understand how to use tools and data to solve business problems.
  • Refine governance, operating models, and processes to improve intake, prioritization, rollout, and ongoing optimization; stay current on best practices and influence the organization toward best-in-class solutions.
  • Lead and develop a team of marketing technology product managers, portfolio managers, and operations consultants, building strong partnerships across Marketing, Technology, Data, and implementation partners.

Requirements

  • 10+ years of relevant experience in marketing technology (MarTech), digital platforms, or product/portfolio leadership.
  • 7+ years of leadership experience, including leading and developing teams.
  • Demonstrated experience leading large-scale marketing technology, digital, or platform transformations from strategy through delivery.
  • Proven ability to translate business needs into platform requirements, use cases, and roadmaps in partnership with technology organizations.
  • Experience establishing governance, operating models, and processes to drive adoption and value realization for enterprise platforms.

Preferred

  • Forward-looking mindset with experience introducing, scaling, or operationalizing AI/GenAI capabilities within marketing or digital ecosystems.
  • Strong data-driven mentality with the ability to translate insights into action and influence decisions across a matrixed organization.
  • Exceptional communication and storytelling skills, including the ability to clearly articulate platform value, tradeoffs, and impact to senior stakeholders.
  • Outstanding relationship building and vendor-management skills; ability to bring people together and build trusted partnerships across the business and technology teams.
  • Inclusive, emotionally intelligent leadership style with a track record of developing talent and leading through change.

Benefits

  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
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MassMutual

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Springfield, Massachusetts, USA
12K employees (441 in marketing)
73% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
985.8K
Monthly Google Ads Budget
$353K
Traffic Source Mix
Search
26%
Direct
65.5%
Referral
6.7%
Social
0.7%
Paid
1%

Headcount Trend

Current headcount: ~12.5K

Marketing Team

Marketing Team Size
343 (3% of company)
Median Career Experience
17 years
Median Tenure
8.1 years
Marketing Roles Posted (Last 30 Days)
1

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