Responsibilities

• Champion Chanel’s brand equity, ensuring all initiatives reflect the House’s heritage, creative vision, and uncompromising standards.
• Translate global brand strategies into locally relevant, high‑impact plans that reinforce CHANEL’s local leadership in luxury fragrance and beauty, while in return promoting US market and client realities towards Global teams, to ensure that these specific needs are understood and translated into product and orchestration strategies.
• Be the voice of the Brand to communicate CHANEL’s vision and support priorities to our Retailers and Market Teams, inspiring alignment and ambition.
• Demonstrate deep strategic and operational mastery of Fragrance, Skincare, and Makeup, understanding category dynamics, competitive landscapes, and client evolving motivations, to orchestrate locally relevant activations and nourish Global MTP product plans.
• Guide category teams to build long‑term equity while delivering short‑term business performance, supervising and consolidating A&P budget by axis, facilitating prioritization and monitoring sales performance and ROI to adapt plans and investments in real time.
• Commission and interpret marketing intelligence, consumer research, competitive analysis, and trend forecasting to inform strategy. Translate customer data and market insights into articulated action plans by axis, govern implementation and measure success, with the support of the Transformation Office, Insights, Brand Comm (BC) and DCX teams. Connect the dots and lead the evolution from episodic insights to AI-augmented intuition, sensing cultural shifts and market opportunities.
• Conduct the orchestra, leading the end‑to‑end development and implementation of integrated marketing campaigns, partnering closely with Brand Communication, Digital and Client Experience, Artistic Department and Retail teams, as well as Global partners.
• Beyond campaigns, ensure – with the support of the DCX and BC teams – that we create relevant and always-on connection across touchpoints of the client’s journeys (events, digital activations, retail experiences, services…), to convey the House’s storytelling through elevated and innovative multi‑channel expressions, elevating client lifetime value.
• Lead in a fluid world: operate in a composable marketing model where teams and skills reconfigure around outcomes, not just fixed roles.
• Client Journey & Experience Expertise

Requirements

• Minimum of three days in-person office presence at NYC office
• Minimum of 20 years of experience and 15+ years of specific marketing experience
• Strong analytical skills and the ability to synthesize data easily
• Experience leading teams and leaders of teams
• Bachelor’s degree required
• Master’s degree or MBA preferred
• Proficient use of Microsoft 365 programs is required
• Ability to travel internationally and domestically approximately 15% -20% or as business requires
• Exceptional written and verbal communication required with an understanding of French language preferable

Preferred

• Master’s degree or MBA preferred

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking