Responsibilities

• Own the strategy, roadmap, and administration of Salesforce.com (or equivalent CRM), ensuring data integrity, scalability, and alignment with sales process
• Evaluate, select, and manage the broader sales tech stack (CPQ, forecasting tools, conversation intelligence, sales engagement platforms, data enrichment tools) and vendor relationships for high scalability and flexibility
• Design and maintain sales reporting, dashboards, and analytics that provide leadership with accurate, real-time visibility into pipeline, forecast, and performance
• Lead territory design, account segmentation, and capacity planning in partnership with sales leadership and finance
• Manage the annual and quarterly sales planning cycles, including quota setting and territory assignment
• Design, model, and administer the sales incentive compensation plan(s) in partnership with Finance, HR/Total Rewards, and Legal
• Ensure compensation plans align to company revenue priorities and drive desired sales behaviors
• Own the commission calculation and ensure good process for approvals and payout accuracy, including dispute resolution and audit controls
• Conduct ongoing plan effectiveness analysis and recommend adjustments based on performance data and market benchmarks
• Build and lead the sales enablement function, including onboarding/ramp programs, ongoing training, playbooks, and certification programs for a national field sales team

Requirements

• 10+ years of progressive experience in sales operations, sales strategy, or revenue operations, including 5+ years in a leadership role
• Proven experience supporting a national or multi-region field sales organization in a B2B enterprise SaaS environment, with health system sales background a plus.
• Deep, hands-on expertise administering and architecting Salesforce.com at scale (certifications a plus)
• Direct experience designing and administering sales incentive compensation plans, including commission calculation and plan modeling
• Demonstrated success building or scaling a sales enablement function
• Strong analytical and financial modeling skills, with fluency in Excel/Google Sheets and BI tools (Tableau, Looker, Power BI, or similar)
• Experience with sales compensation management systems (e.g., Xactly, CaptivateIQ, Spiff, or Varicent) is strongly preferred
• Excellent executive communication and presentation skills; comfortable presenting to C-suite and board-level audiences
• Bachelor's degree required; MBA or equivalent experience a plus

Preferred

• Experience in a high-growth, PE- or VC-backed SaaS company
• Familiarity with CPQ, forecasting platforms, and sales engagement tools (Outreach, Salesloft, Clari, etc.)
• Experience supporting both direct and channel/partner sales motions
• Background in change management for large, distributed sales teams

Benefits

• The opportunity to work on products that impact the health of millions of people.
• Generous paid-time off
• Stock incentive plans
• Medical/Dental/Vision, Disability + Life Insurance
• One Medical membership
• Parental Leave
• 401k Matching
• Learning and Development stipend
• We believe the ability to listen is the ability to care. Eko was named one of the World’s Top HealthTech Companies of 2025 by TIME and Statista.