Head of Fulfillment & Warehouse Systems (Build from the Ground Up – $10M+ Ecom Brand)
Los Angeles, CA (On-site)
Posted 3 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
Foreign Objects is a fast-growing social-commerce company doing $10-12M/year selling pre-owned luxury on TikTok Shop and other live selling platforms.
Our fulfillment operation is limiting growth—and we’re rebuilding it entirely.
This role is for someone who has already built a high-performing fulfillment system at a $10M–$30M e-commerce brand and wants to do it again, with full ownership and compensation upside.
What you’ll doYou will design and build the entire fulfillment operation:
- Implement systems + tools that integrate with TikTok Shop
- Warehouse layout
- Picking/packing workflows
- Hire, train, and manage the fulfillment team through clear SOPs
The goal is to create a system that can reliably process 200–300 orders/day within 8 hours, with high accuracy, and scale beyond that.
What you've done- Built or rebuilt fulfillment ops at a $10M–$30M ecom brand
- Lead a team and scaled daily order volume meaningfully
- Implemented systems like: ShipStation/ShipHero
- Designed workflows that improved speed + accuracy
If you haven’t built a system from scratch, this role isn’t a fit.
What matters- Builder mindset (not just operator)
- Comfortable operating in imperfect systems and building structure quickly
- Obsessed with throughput, accuracy, efficiency
- Team player who leads by example
- Base: $120K – $160K
- Performance bonus: $20K – $80K+ annually based on KPIs
Bonus structure (example targets):
Strong performers should realistically earn $160K–$220K+ total compWhy this role- Full authority to rebuild systems, workflows, and team structure
- Direct access to founder
- Real scale + broken system to fix
- Path to Head of Operations
- Opportunity to make impact in high growth industry
Send an email to will@foreignobjects.com with the subject line"FULFILLMENT SYSTEMS" with answers to the following:
- What was the daily order volume when you joined your last company, and what was it when you left?
- What fulfillment systems, tools, or processes did you personally design or implement? Be specific.
- Describe one major fulfillment problem you solved. What was the issue, and what did you change?
IMPORTANT: Applications that do not follow these instructions will not be reviewed.
Since our humble side hustle beginnings in 2019, Foreign Objects has had one simple mission: to breathe new life into beautiful vintage products. We scour the world for discarded, unappreciated, and worn designer pieces, giving them a much-needed facelift. We then connect each rare piece with an equally unique customer. Our commitment to sustainability and authenticity is at the core of everything we do, ensuring our carbon-neutral operations and genuine products resonate with a global audience.In 2023, we quickly became the #1 luxury seller on TikTok, streaming live 8 to 16 hours a day, 7 days a week. We specialize in vintage handbags from the 1990s to early 2000s, featuring brands like Gucci, Fendi, Chanel, Dior, Louis Vuitton, and many more. As a startup, we've built a community of loyal customers who share our passion for sustainable fashion and unique designer pieces.
