Head of Content

Austin, TX (Hybrid)

Salary Not AvailableSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Own the content engine for a B2B SaaS growth stack by building thought leadership, deep topical authority, and high-conversion bottom-funnel assets while scaling the team, tying content to traffic and pipeline, and leveraging AI without sacrificing depth.

  • Editorial leadership: set and defend the standard for flagship, founder-voice content and narrative.
  • Organic growth engine: own keyword/topic strategy, site health, AI-ready discovery, and content velocity to shift from simple rankings to AI citation.
  • Measurement and distribution: build a framework that links content to traffic, engagement, pipeline, and revenue while owning distribution across newsletters, LinkedIn, and repurposing.

Job Description

- The narrative. Define how Userpilot shows up in the market and how our ideas reach product and growth leaders. Set the editorial standard and defend it. - Flagship content, personally. Write the cornerstone thought leadership and founder-voice pieces yourself. Lead by example, not just by brief. - The organic engine. Own organic growth as the compounding core of the strategy: keyword and topic strategy, content velocity, internal linking and site structure, refreshes that keep existing assets ranking, and the technical SEO health that underpins it all. Own the shift in organic discovery from "rank on Google" to "get cited by AI answer engines" (ChatGPT, Gemini, and the like), and build a point of view on how Userpilot wins in both. - Topical authority. Build genuine depth and authority around the topics our buyers care about (onboarding, product adoption, activation, retention, product analytics) so we own those searches and conversations, not just individual keywords. - Bottom-funnel and proof content. Comparison pages, alternatives, use-case content, and customer proof. This is some of our highest-converting content as a product-led company, and it's a named priority, not an afterthought. - Distribution. Bring a strong point of view on how content actually gets seen: newsletter, LinkedIn, repurposing, syndication. Producing great work nobody reads is failure. - The team. Lead, develop, and grow the content team, hiring as the function scales, and set a high bar for quality and ambition. - Measurement. Build the framework that connects content to traffic, engagement, pipeline influence, and revenue, so we can prioritize on evidence. - AI leverage. Use AI and modern workflows to increase speed and scale while protecting depth, originality, and editorial quality. You should have strong instincts for where AI helps and where it produces sludge.
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Userpilot

Userpilot helps growth, product and marketing teams increase product adoption through personalized multi-channel experiences and actionable product insights. With robust product analytics, session replay, email and in-app experiences, as well as powerful AI agents - Userpilot provides everything to support your product engagement and lifecycle marketing needs. Empower your Product, CS and Marketing teams to automatically capture feature usage, feedback and sentiment and drive actions with contextual and highly personalized in-app & email experiences.

Founded in 2019
Austin, Texas, USA
77 employees (21 in marketing)