Head of Communications

Responsibilities

• The company story comes first. Groupon as an AI-native company, told the way each channel needs it told, down to what ChatGPT says when someone asks about us.
• You also run the CEO's and CFO's own channels: X, LinkedIn, all-staff notes, long-form letters, keynotes and interviews. Something goes out every week, and it sounds like them.
• Every external moment is yours as well: press releases, the press inbox, the corporate site, launches and the story around each earnings cycle.
• And you'll run comms on agents. Your own workflows handle the repeatable drafting. Each commercial leader and seller gets a comms agent of their own, so a rep's note to a merchant and the CFO's letter to investors describe the same company.
• Two things aren't yours. Internal comms and employer branding sit with the People team. Disclosure and filings sit with Finance and Legal, and part of the job is knowing which lines Legal needs to see before they go out. There's no agency and no team under you.

Requirements

• Writing that sounds like a person wrote it. A college essay counts if it's your best.
• Pieces that explain a business or make an argument. Event and product copy on its own won't tell us enough.
• Range: social posts and long form, ideally on the same idea.
• AI you've built with. You've automated part of your own research or drafting and can show us how. A list of tools you've tried doesn't count.
• Slope. Serious training as a writer, usually a degree in English, journalism, history, political science or something close, plus a record of taking on more than the job you were hired for.
• Judgment. You say "I'm not sure this is public" before anyone asks, and you can say no to someone senior who wants to publish anyway.

Benefits

• medical, dental and vision coverage, a 401(k) plan, and paid time off.