Responsibilities

• Performance Management & Planning
• Partner with GTM leadership to establish goals, KPIs, and performance targets across teams and channels.
• Build and maintain performance reporting across teams, channels, and individual reps, identifying key drivers of over- and underperformance.
• Lead weekly GTM performance reviews, assessing pacing against targets, surfacing risks and opportunities, and translating insights into actionable recommendations.
• Partner closely with FP&A on annual planning, including sales capacity, productivity, funnel assumptions, conversion rates, and financial targets.
• Support compensation planning, including variable compensation targets, quota setting, attainment tracking, and incentive-plan effectiveness.
• Maintain confidence in the GTM source of truth, ensuring reporting accuracy, consistent metric definitions, and data integrity.
• GTM Performance & Tactical Optimization
• Proactively identify performance anomalies across Sales and Post-Sales, such as low package adoption, elevated churn, declining save rates, conversion issues, or rep-level productivity gaps, and work with functional leaders to address them before they compound.
• Identify opportunities to improve sales productivity, conversion, deal velocity, and overall volume.

Requirements

• 5+ years experience in GTM analytics, revenue operations, sales strategy, or a similar analytical role partnering closely with sales and CS organizations
• Have a background in B2B SMB SaaS or marketplace
• Have strong analytical and data fluency, ability to move between granular and big picture
• Strong judgment to draw insights and translate into defensible recommendations
• Natural curiosity and ability to build a persuasive case with stakeholders
• Comfortable presenting to sales and CS leadership with business acumen
• Strong problem-solving skills and ability to navigate ambiguity
• Comfortable in a fast-paced, scrappy work environment
• High attention to detail and accuracy when presenting to senior leadership
• Strong interpersonal and communication skills with employees at all levels

Preferred

• Have proficiency in Salesforce and understanding of other connected systems like Hubspot, Gong, Outreach, etc. Experience with SQL is a big plus
• Experience with pricing strategy, channel performance analysis, or account segmentation

Benefits

• Expected Base Salary: $120,000 - $152,000 (depending on candidate location and experience)
• Ongoing training and growth opportunities
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
• Rock solid medical, dental, and vision plans
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Employee Stock Incentive Plan