Responsibilities

• Agentic Workflow Architecture: Build and maintain intelligent AI agents across the entire customer lifecycle, including campaign ideation, audience discovery, competitive intelligence, and account-based sales support.
• AI SDR Outbound Motion: Support day-to-day outbound execution—managing prospect list generation, waterfall enrichment (via Clay or equivalent platforms), sequencing, reply management, and seamless meeting hand-offs to Account Executives.
• AI Infrastructure & Tooling: Design prompt templates, tool definitions, and Retrieval-Augmented Generation (RAG) pipelines over internal content libraries and CRM data using frameworks like Claude Code, the Claude Agent SDK, and MCP connectors.
• Production Operations & Guardrails: Implement safety protocols, PII protection, and content filtering; track token usage, latency, and costs; and monitor sending infrastructure (SPF/DKIM/DMARC) to guarantee high deliverability and regulatory compliance (CAN-SPAM/GDPR).
• Measurable Revenue Impact: Run performance experiments (A/B testing on prompts/workflows) and track core metrics—such as pipeline generated, meetings booked/held, time-to-first-touch, and AE time saved—to continuously optimize system outputs.
• Cross-Functional Collaboration: Partner directly with frontline Sales, Marketing, and CS teams to translate operational pain points into clear AI initiatives, leading pilot programs and creating user enablement documentation.

Requirements

• The Experienced Builder: You bring 1–3 years of hands-on experience building or operating AI/ML applications and LLM agentic workflows, coupled with 1–5 years in RevOps, Marketing Ops, or Sales Ops within a B2B SaaS environment.
• Technical & Tooling Savvy: You are proficient with LLM APIs (Anthropic, OpenAI), prompt engineering, basic Python, Clay, webhooks, and modern automation tools (Zapier, Make, n8n, Salesforce, Marketo). You are comfortable working with tools like Claude Code and MCP connectors.
• Data-Driven & Systems-Minded: You understand email deliverability dynamics, compliance standards, and how to measure ROI through concrete KPIs like conversion rates, deliverability health, and pipeline creation.
• Collaborative Communicator: You excel at translating complex, technical AI concepts for non-technical stakeholders, gathering user requirements, and turning frontline feedback into actionable system enhancements.
• Agile Learner: You thrive in a fast-paced environment, master new agentic frameworks quickly, and are excited to grow your technical depth on the job.

Benefits

• Flexible Paid Time Off
• Paid Company holidays plus additional company-wide days off for team members to rest and recharge
• Four Day Weekends for President’s Day, Memorial Day, and Labor Day
• Free Subscription to LinkedIn Learning to support professional development
• Invest in Yourself Days - one designated day per quarter dedicated to your professional development!
• Work from Home Reimbursement for home office support
• 401k match
• Health & Financial Wellbeing support
• Comprehensive medical, dental, and vision insurance plan options
• Virtual and in-person team events