Responsibilities

• Set up, launch, and maintain outbound email and multichannel campaigns — list imports, sequence configuration, quality checks, bounce management, unsubscribe handling
• Act as the first point of contact for SDR and AE questions on GTM tools, data, and process
• Translate technical or operational changes into simple instructions for the sales team
• Keep our Trellus dialer setup running clean — call routing, dispositions, number health — so reps aren't fighting the tool mid-call
• Own HubSpot data hygiene — field maintenance, segmentation, workflow upkeep, deduping
• Keep Gmail/Google Workspace infrastructure healthy — inbox setup, filters, account provisioning as the team grows
• Catch data problems before they hit an SDR's pipeline — duplicate contacts, bad emails, broken sequences
• Document how every tool is configured so process survives turnover, not just tribal knowledge
• Pull prospecting lists and ad hoc reports across territory, revenue tier, or vertical

Requirements

• 0–2 years in sales ops, sales enablement, or admin support (internships count)
• Picks up new software fast — prior exposure to Trellus, HubSpot, Lemlist, or similar tools is a plus, not a requirement
• Highly organized with real attention to detail — this role lives or dies on data hygiene
• Clear written communicator who documents process
• Proactive — flags a broken sequence or a bounced list before it becomes someone else's fire drill
• Based in or willing to relocate to San Francisco

Preferred

• Comfortable in Excel or Google Sheets for data cleanup
• Familiarity with email deliverability concepts (SPF/DKIM, warm-up, sending limits)
• Prior SDR, sales operations, or sales-adjacent internship experience