GTM Enablement & Operations Specialist
New York City, NY (Hybrid)
Posted 3 months ago
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Job Description
We're hiring a GTM Enablement & Operations Specialist to build the infrastructure that helps our GTM team ramp faster, sell more consistently, and operate with less friction.
This is a hybrid role that combines two disciplines: orchestrating structured enablement programs and running day-to-day GTM Operations across execution, process, systems, and visibility.
The enablement side of this role is about translation, orchestration, and scale. Our Sales, Product, Solution Engineering, Customer Success, Marketing, and Operations leaders hold critical knowledge and own the underlying processes. You'll take what they've built and turn it into structured enablement programs, certification frameworks, field-ready materials, and reinforcement motions that help the GTM team execute consistently.
The operations side keeps the engine running: day-to-day management of the CRM and GTM tools, reporting, data hygiene, data extraction requests, and process governance. Together, the two halves make the GTM team measurably more effective.
This is a builder-operator role. You'll stand up the enablement programs, processes, and operating systems that don't yet exist - with the autonomy and cross-functional access to do it well.
About the Role
Enablement Program & Ramp Orchestration
- Build, run, and own structured GTM enablement programs for new hires and existing team members
- Define ramp plans and certification gates that confirm new hires are ready before they engage customers independently
- Track and report on enablement KPIs — ramp time, certification completion, content usage, and adoption- surfacing trends and risks to GTM leadership
- Own the central enablement content library — versioning, ownership, and relevance of all GTM-facing materials
- Build the operating cadence that keeps subject-matter experts contributing to enablement consistently rather than ad hoc
- Roll out process, policy, and workflow changes with clear communication, enablement materials, and adoption support
GTM Operations
- Own day-to-day administration and data hygiene across the GTM tech stack — CRM, prospecting tools, conversation intelligence, and future tooling
- Build and maintain dashboards and recurring reporting on pipeline health, deal velocity, activity, and team performance
- Support the forecasting and pipeline-review cadence — data accuracy, preparation, and follow-through on action items
- Document and maintain GTM processes, SOPs, and runbooks so the motion is repeatable and onboarding-ready
- Handle data extraction and ad hoc reporting requests from sales, marketing, and leadership
- Own and improve lead routing, pipeline workflows, and cross-team handoff processes
Requirements
- 2+ years in Sales / GTM Operations, Revenue Operations, or a hybrid GTM role at a B2B SaaS company
- Strong project management skills, with the ability to run multiple cross-functional workstreams simultaneously
- Hands-on CRM ownership, preferably Salesforce — reporting, dashboards, data hygiene, and basic administration
- Demonstrated ability to translate subject-matter expertise from leaders into structured, field-ready materials
- Experience orchestrating training or enablement programs
- Clear, professional written communication — much of this role lives in documentation, enablement materials, and async coordination
COMPENSATION INFORMATION:
Compensation Range: $100,000 - $130,000
Pay Transparency Disclosure
ֿJob level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location.
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Salaries
Posted range
$100K/yr – $130K/yr
Taken straight from the job posting.
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